Complaint Review: NRG Heating & Air Conditioning - Canoga Park CA
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- Author Confirmed
- NRG Heating & Air Conditioning 7008 Owensmouth Ave Canoga Park, CA United States
- Phone: (800) 775-7961
- Web: http://www.nrgair.com/
- Category: Air conditioners , Air conditioner, Air Conditioning Company , air conditioning and heating
NRG Heating & Air Conditioning Waited many months for an installation to be complete Canoga Park CA
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1. NRG took weeks to respond to service calls.
2. NRG did not properly install A/C equipment. NRG claims a manufacturer default for the coil, but it is a combination of a manufacturer default and technician error. For example, copper lines were observed to not be welded.
3. Coolant leaked in our home and was released into the environment. Coolant had to be "topped-off" and re-filled several times.
4. NRG has not provided information disclosing a report to the EPA or AQMD about the coolant release.
5. NRG did not complete the original A/C installation for 7 months.
6. NRG is trying to pass any costs along to the customer.
Overall, NRG service was very poor and untimely.
This report was posted on Ripoff Report on 09/25/2018 07:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nrg-heating-air-conditioning/canoga-park-ca-91301/nrg-heating-air-conditioning-waited-many-months-for-an-installation-to-be-complete-cano-1462428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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