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Report: #789881

Complaint Review: NU 2 U AUTO WORLD - CLEMENTON New Jersey

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  • Reported By: LISSETTE — PENNSAUKEN New Jersey United States of America
  • Author Not Confirmed What's this?
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  • NU 2 U AUTO WORLD 105 WHITE HORSE PIKE CLEMENTON, NJ 08021 CLEMENTON, New Jersey United States of America

NU 2 U AUTO WORLD FRAUDULENT ACTIVITY-COLLECT CAR PAYMENTS AND DO NOT APPLY THEM TO YOUR ACCOUNT!!! CLEMENTON, New Jersey

*Consumer Comment: Nu2u Kenny lies

*REBUTTAL Individual responds: Updated- This has been resolved

*Author of original report: Scammers!

*REBUTTAL Owner of company: The Whole Story

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I received a phone call from the repo man, that they were coming to get a car that I purchased from Nu 2 U Auto World in Clementon, NJ. I wasn't sure why. They said they never received my payment from the previous month. I investigated what happened to my money order -only after getting late to work, paying $24 to wire money to Money Gram (so I could get a copy of the front and the back of my money order) and having to file a police report for a money order that we thought was stolen. I spoke to Kenny and Doug from Nu 2 U Auto World and they both insisted that they never received my money order, that it must have been stolen. So after filing the police report and the detective getting back to me he found out that Nu 2 U Auto World did indeed receive my money order and did cash it. Now my car has been repossessed and they do not want to work with me! For a mistake that they made! I beleive that there are more money orders that they have cashed and have not posted to my account properly!!!!! In speaking with Kenny on the phone he is insisting that he has not received most of the money orders that I have mailed out to them. I beleive that this company is cashing/depositing these money orders and not crediting consumers accounts properly! I also beleive that they are liars and do not want to work with the consumer and take blame for there mistake and this was a huge one! My car was repossessed! There are probably a ton of people out there that have gone through the exact same thing I just went through. I feel that this company should be investigated they are taking consumers payments and doing what with it, because they are not applying it to your car payments! Poeple need to be warned and they need to be investigated. They are committing fraudulent activities!

This report was posted on Ripoff Report on 10/17/2011 04:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nu-2-u-auto-world/clementon-new-jersey-08021/nu-2-u-auto-world-fraudulent-activity-collect-car-payments-and-do-not-apply-them-to-your-789881. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
2Employee/Owner

#4 Consumer Comment

Nu2u Kenny lies

AUTHOR: Stephen - (United States)

POSTED: Tuesday, September 11, 2018

 I got a car from Nu2u and 6-7 months later it broke down and needed over $2,000.00 worth of repairs, which shouldn't happen when you're buying a $15,000.00 vehicle. I called and spoke with Kenny himself and let him know that I had to put the car in the shop to be fixed and I'd be 2 payments late but I'd make up both payments when I come in because I didn't have a vehicle, I just wanted to make sure he knew so I wasn't fixing a car they were going to repossess.

He assured me 110% that it would be fine and it wouldn't get taken, which was a complete lie. Not even 3 days after I paid the shop and got yhe car back he had a tow truck come get the SUV in the middle of the night with all my work tools and my daughters school stuff, not to mention that he claimed I NEVER paid on the vehicle and now I have a judgement on my credit for the FULL AMOUNT of the vehicle.

There's absolutely NO WAY THAT'S LEGAL!!! If ANYONE knows what I can do to get justice PLEASE HELP ME and let me know how to stop these people so they CAN'T do this type thing to another innocent hard working father or mother, IT'S JUST NOT RIGHT!!! They are scumbags and low lives that don't deserve to get away with this illegal actions.

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#3 REBUTTAL Individual responds

Updated- This has been resolved

AUTHOR: Lissette Stewart - (USA)

POSTED: Monday, February 27, 2017

 This was resolved. They were very helpful afterwards and helped us the best they could. This was a misunderstanding, all of my questions were answered and we were very happy with the outcome.

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#2 Author of original report

Scammers!

AUTHOR: anonymous - ()

POSTED: Wednesday, June 05, 2013

I never had the opportunity to retrieve my belongings...they are full of crap...I called them several times spoke to different people there and wanted to get all my items car seat, cell phone etc...they would not let me. They claimed car was in a different state...bullshit. They are liars and scammers! I read many complaints online against them do your research first before you buy from them, I wish I had. They treat people like crap! Every time I called to find out how much was past due, I recieved a different amount! Liars.

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#1 REBUTTAL Owner of company

The Whole Story

AUTHOR: Nu2u Auto World - ()

POSTED: Wednesday, June 05, 2013

 Hello, I am sorry that this person was upset, and I wish there was something else that  could have done to reconcile. After audting our files we did make a mistake and applied Lissette's $300.00 money order, which she mentions above, to someone elses account. We made the necessary correction to her account, however Lissette was still $2300.00 behind on her payments.  When Lissette purchased the car, she signed paperwork which reserves the right for Nu2u to legally repossess the auto if any payments are not paid on the due date. After 6 months of no payments and trying to be understanding with Lissette by listening to her work issues, family issues and other excuses why she could not make a payment,  Nu2u repossesed the automobile with legal paperwork.

Everything that Nu2u has done in accordances to all laws and regualtions in NJ.  Nu2u strives to be the best we can and mistakes can be made, but we can only learn from the past to make the future better.

We have many happy customers and would love if you could give us a try.

 

thank you very much for your time

Nu2u Auto World 

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