Complaint Review: Nu SDerma aka NUVI skincare - Santa Ana California
- Nu SDerma aka NUVI skincare Santa Ana, California USA
- Phone: 1-877-817-5015
- Web: none but phone 1-877-817-5015
- Category: Beauty Salons
Nu Derma aka NUVI skincare and Vibrante Skincare BEWARE OF SCAM -Unfortunately before checking Ripoff Report on Nov 24 I ordered Nu Derma skincare sample together with Vibrante sample from ad online offering 2 skincare product samples to be used together ,at cost of mailing only for $4.95 each for the samples. The charge of $9.90 was withdrawn from my account within a couple of minutes. I then checked Ripoff Report and saw 11,000 complaints about this company withdrawing $100's of dollars without permission or notice once they have your credit card. I immediately called my bank and canceled the card upon their advice, that no other charges could be made on that card number. I should have known something was wrong when they did not include ability to use Paypal where they dont get the numbers on your card. On Nov 26 I received notice from both NuDerma and Vibrante that the shipment had been made. The notice gave a tracking a # but no address of the companies, only a 800 phone number for questions. I called the Vibrante phone number first and was conected with "customer service" Ann. I told her to close my account, I had canceled my credit card and no further charges to my card could be made. She agreed to cancel my account. Then I called NuDerma, was connected to customer service, and told her there were 11000 complaints about the company charging without permission, so I had canceled my credit card and they could not make any other charges to that card, and if they tried I would bring criminal charges for fraud against them. She refused to close my account, said the complaints were lies, to which I answered 11000 people couldn't all be lying and she hung up on me. Without agreeing to close my account. Santa Ana California
*Consumer Comment: READING TERMS AND CONDITIONS
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
BEWARE OF SCAM -Unfortunately before checking Ripoff Report on Nov 24 I ordered Nu Derma skincare sample together with Vibrante sample from ad online offering 2 skincare product samples to be used together,at cost of mailing only for $4.95 each for the samples. The charge of $9.90 was withdrawn from my account within a couple of minutes. I then checked Ripoff Report and saw 11,000 complaints about this company withdrawing $100's of dollars without permission or notice once they have your credit card. I immediately called my bank and canceled the card upon their advice,that no other charges could be made on that card number. I should have known something was wrong when they did not include ability to use Paypal where they dont get the numbers on your card. On Nov 26 I received notice from both NuDerma and Vibrante that the shipment had been made. The notice gave a tracking # but no address of the companies, only a 800 phone number for questions. I called the Vibrante phone number first and was connected with "customer service" Ann. I told her to close my account, I had canceled my credit card and no further charges to my card could be made. She agreed to cancel my account. Then I called NuDerma, was connected to customer service, and told her there were 11000 complaints about the company charging 100's of $ without permission, so I had canceled my credit card and they could not make any other charges to that card, and if they tried I would bring criminal charges for fraud against them. She refused to close my account, said the complaints were lies, to which I answered 11000 people couldnt all be lying and she hung up on me without agreeing to close my account. Hopefully the bank will not honor or transfer any charges to my new card. I'll let you know, but to charge $160 repeatedly for 1 set of samples, once they have your card #, without your knowledge or permission is outrageously criminal.
This report was posted on Ripoff Report on 11/26/2014 12:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nu-sderma-aka-nuvi-skincare/santa-ana-california/nu-derma-aka-nuvi-skincare-and-vibrante-skincare-beware-of-scam-unfortunately-before-che-1191566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
READING TERMS AND CONDITIONS
AUTHOR: cindy - ()
SUBMITTED: Tuesday, December 02, 2014
If all those 11000 people read the terms all of them would have gotten free products!!!! I did and I even got 75% my charge, I love the product.
Advertisers above have met our
strict standards for business conduct.