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Ripoff Report | Nuderma and Vibrante Review - Internet
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Report: #1192851

Complaint Review: Nuderma and Vibrante - Internet

  • Submitted:
  • Updated:
  • Reported By: Michelle Walker — Jacksonville Florida
  • Author Not Confirmed What's this?
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  • Nuderma and Vibrante Internet USA

Nuderma and Vibrante Nuderma and Vibrante free samples Nudrma and Vibrante free samples Santa Ana California

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I ordered free samples of Nuderma and Vibrante after paying only shipping and handling $4.85 for each over a week ago. This was found on the yahoo page and it said it would be shipped out within 3-5 business days but I haven't seen anything yet and it's been over a week. I am now finding the scam alert for this product, I believe I have been a victim.

This report was posted on Ripoff Report on 12/03/2014 02:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nuderma-and-vibrante/internet/nuderma-and-vibrante-nuderma-and-vibrante-free-samples-nudrma-and-vibrante-free-samples-s-1192851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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1, Report #1191566
Nov 26 2014
12:47 PM
Rebuttal
Nu Derma aka NUVI skincare and Vibrante Skincare BEWARE OF SCAM -Unfortunately before checking Ripoff Report on Nov 24 I ordered Nu Derma skincare sample together with Vibrante sample from ad online offering 2 skincare product samples to be used together ,at cost of mailing only for $4.95 each for the samples. The charge of $9.90 was withdrawn from my account within a couple of minutes. I then checked Ripoff Report and saw 11,000 complaints about this company withdrawing $100's of dollars without permission or notice once they have your credit card. I immediately called my bank and canceled the card upon their advice, that no other charges could be made on that card number. I should have known something was wrong when they did not include ability to use Paypal where they dont get the numbers on your card. On Nov 26 I received notice from both NuDerma and Vibrante that the shipment had been made. The notice gave a tracking a # but no address of the companies, only a 800 phone number for questions. I called the Vibrante phone number first and was conected with customer service Ann. I told her to close my account, I had canceled my credit card and no further charges to my card could be made. She agreed to cancel my account. Then I called NuDerma, was connected to customer service, and told her there were 11000 complaints about the company charging without permission, so I had canceled my credit card and they could not make any other charges to that card, and if they tried I would bring criminal charges for fraud against them. She refused to close my account, said the complaints were lies, to which I answered 11000 people couldn't all be lying and she hung up on me. Without agreeing to close my account. Santa Ana California
Author: Delray Beach, Florida

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