Number 1 Van Lines Deceptive, fraudulent, horrible experience!!! North Miami Beach Florida

June 5th, 2015 Omg what a nightmare so far and they just got here.  They are tacking on charges by the hour.  Nobody from billing or customer service will contact us back.  One flight of stairs is considered 10 steps which we were not told so they are trying to charge an additional 130 dollars on top of the fees I've already paid for the extra flights. We were hung up on 5 times when trying to resolve this issue.  Will update review if I get my s*** at all and hopefully there aren't any damages.  

1 hour later and another 300 tacked on for wrapping our furniture which should have been included in the quote. 

 June 8th, 2015, Just arrived in Miami from Virginia.  While on the highway the movers called me wanting half the payment before delivery.  I was told in the beginning that I could pay with a postal money order, cash, or credit/debit card.  I proceeded to give them my card number and they stated that they couldn't take my card as a form of payment. They were really rude and stated that I could send a money order or bank to bank wire transfer.

June 17th, 2015 - Been sleeping on an air matress for almost 2 weeks now and still have no furniture.  Haven't have any contact from the movers who were supposed to be here this past Monday.   My back is killing me!   I've never been royally screwed by anyone like this before.   They don't tell you that they have 21 days to deliver your merchandise, half of the reviews for this company are from fake profiles set up online and I'm sure it's the same on Yelp.   I just want to cry right now.