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Report: #1190125

Complaint Review: Nuru-guru - Internet

  • Submitted:
  • Updated:
  • Reported By: T — C West Virginia
  • Author Confirmed What's this?
  • Why?
  • Nuru-guru Internet USA

Nuru-guru Terrible customer service, filthy mouth, harassing emails Internet

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Terrible customer service, they refused to respond to multiple emails and a phone call (voice mail) regarding a simple question on the status of my order.  They only responded AFTER I placed a review on their product then they sent multiple harassing emails with filthy language.  Listed below are the responses from nuru-guru.com:

 

 

"Nuru Guru Sales" <sales@nuru-guru.com> wrote:


Dear Mr. 

 
In regards to customer service.. I have answered your questions on time.. Our website states 24-48 hours for a response.. 
Your email was on a Saturday afternoon.. TWICE.. 
as you can see below.. The office is closed on saturday.. So is email service.. there is nothing that important that can’t wait till monday for massage gel especially when you were so RUDE yourself.
 
You received your FREE $45.99 worth Platinum gel.. Then you changed your review on amazon….
 
You are used to cheap products sense the reason you were interested in buying from us when it was $14.99 
Going on Twitter stating bad customer service you and I both know that was uncalled for.. 
 
 
my response:
 
I will be posting your unprofessional response on all the review sites. 
 
their response:
 
On Nov 19, 2014 11:55 AM, "Nuru Guru Sales" <sales@nuru-guru.com> wrote:

Go post that you f****** peace of s*** that's all you have review sites no real life no friends selling your shotty car on craigslist that no one wants.

 

 

This report was posted on Ripoff Report on 11/19/2014 07:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nuru-guru/internet/nuru-guru-terrible-customer-service-filthy-mouth-harassing-emails-internet-1190125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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