Complaint Review: Nutra Life Brands / Garcinia - Tampa Florida
- Nutra Life Brands / Garcinia P.O. Box 153201 - Suite 1005 Tampa, Florida USA
- Phone: 866-492-6596
- Web:
- Category: Weightloss Programs
Nutra Life Brands / Garcinia Ordered 1 Bottle each at $6.95 & $6.94 - Charged $78.20 & $79.50 ADDITIONAL Tampa Florida
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DO NOT BE TAKEN BY THEIR "1 BOTTLE PRICE" - COMPLETE RIP OFF!!
Was looking on the web for Detox information. Was taken to website showing Pure Detox Max. Saw the 1 bottle price of $6.95. Placed that order, was then taken to another page showing the combination of adding Garcinia Slim 90 was recommended. One bottle was listed at $6.94, so thought "Why Not?" I DID read the website, because I wanted to make sure I was not getting some automatic shipment set up if I purchased the products. I did NOT see anything regarding a trial period, automatic shipment, etc. so I completed the transaction.
Order was placed on May 14, 2015 and was shipped 5/15/2015 (Friday). I received both bottles in one box. I took the pills for 3 days following instructions, but got sick. so I stopped. Frankly, I did not think anymore about them. $14 down the drain.
Later when I printed out my Credit Card statement, however, I received a shock. On May 31 I was charged $78.20 and $79.50 from DETOX-NOW and GARCINIA-NOW. I called the company June 30, 2015 to ask if I had accidentally been set up on automatic shipment and if so, to inform them I had NOT received anything and I did not WANT to receive anything. I was told there was a 14 day TRIAL on both bottles of pills and that since I had not RETURNED my UNOPENED bottles during that time frame, this was the actual price of the supplements.
I explained that I had gotten sick from taking the pills, I would gladly return the bottles, and that I did have my label for returning the items and wanted a RMA. The representative explained that I could ONLY return UNOPENED bottles. I asked how could you try the product if the bottles were UNOPENED?
She explained that I could NOT get a refund and that I DID owe the additional $157.70. I said I did not want any additional product from her and that I was going to DISPUTE the charges. She said, "I will close your account mam and you will never be able to order from us again." I told her that was perfectly fine with me!
I live in the country and purchase a lot of items online. Amazon, Blair, e-Bay, drugstore.com, J.C. Penney's, etc. and even do a lot of my pharmacy purchases online. I try to be very careful and NOT allow myself to be "taken" by online offers.
This is a PURE RIPOFF! Not only did the product make me sick and did not work as advertised, they charged the ADDITIONAL $157.70 and refused a refund.
Next step: Filing the Dispute with Master Card.
This report was posted on Ripoff Report on 06/29/2015 11:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nutra-life-brands-garcinia/tampa-florida-33684/nutra-life-brands-garcinia-ordered-1-bottle-each-at-695-694-charged-7820-7-1238678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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