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Report: #1188849

Complaint Review: NutraShift, llc - Salt Lake City Nationwide

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  • Reported By: Debbie — Gallup New Mexico
  • Author Not Confirmed What's this?
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  • NutraShift, llc 1484 South State St Nationwide USA

NutraShift, llc Premium Cleanse, Garcinia Cambogia this company is very skilled in diversion and dishonest dealings Salt Lake City Nationwide

*UPDATE Employee: Terms

*Consumer Comment: Other Names, Same Company

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I ordered the Premium Cleanse and Garcinia Cambogia on a free trial.  From what I understood you paid only the shipping fees for ecah bottle.  I was never provided the information that they claim to send you after you order. 

I put the bottles aside and planned on trying them when I was done breastfeeding my little girl.  Several weeks after I received the bottles I received another shipment, I refused them and the postoffice returned the items. 

I than checked my credit card bill and they had charged my card 4 times totaling $310.58  I started a dispute case with my credit card company and then the nightmare began

I attempted to resolve the issue with NutraShift, but their employees claimed I was not in the system and therefore had  never been a customer.  How weird since they were charging my credit card. 

After months of frustration I was part of a 3 way call between my credit card com and NutraShift.  We spoke to a supervisor, Taylor, and he said their had been a mix up and I was actually in 2 different systems and that is why no one could find my account.  Does that make any sense?  I should have been twice as easy to find.

He stated he wanted this issue resolved that day and would issue me a total refund of the charges of $310.58 if I would close the dispute case with my credit card company.  We asked for a authoriazation code to prove he would issue the refunds and he provided one. 

After a week I had only received one refund of $75.68    I called him back and he claimed that he tried to issue the refunds but the bank would not allow it.  I said then let me get my credit card company on a 3 way call again and get this cleared up.

Taylor said there was no point and the line went dead.  I called back and he would not talk to me, he had another supervisor,Britney, speak to me and she said there was nothing they could do it was between me and my credit card company, than preceded to hang up on me.  

I do not understand how a company stays in business when the seem to master the art of confussion and dishonesty

This report was posted on Ripoff Report on 11/14/2014 10:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nutrashift-llc/nationwide/nutrashift-llc-premium-cleanse-garcinia-cambogia-this-company-is-very-skilled-in-divers-1188849. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
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#2 UPDATE Employee

Terms

AUTHOR: kiki private - (USA)

POSTED: Friday, December 04, 2015

I work for the company and its not a scam nore are they stealing the money customer just dont know how to read the fine print which states they be billed on the 14 day when customer dispute with bank , bank will side with company becuase its leagl with the customer and company and the bank will give nutrashift the money back also when customer use bad language with customer service its hard becuase we know the page are acuurite people just need to learn that nothing is free in life and you will have to pay for anything you get for just shipping so please read before ordering and blaming customer service we can help bring cost down if you allow us to help

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#1 Consumer Comment

Other Names, Same Company

AUTHOR: - ()

POSTED: Thursday, December 04, 2014

Be aware that NutraShift has changed the name of its predatory sales comapny to notimenodiet or notimenodiet.com

Same company. Same dishonest practices. Same product. Same rip-off.

 

Other names of this comapny, with the same predatory tactics, are: HealthyLifeCorp or HealthyLifeCorp.com (web site abandoned, but notimenodiet STILL uses this comapny's email addresses), and Vital Life LLC (out of Utah)

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