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Report: #849866

Complaint Review: Nuvoryn South Africa - Internet

  • Submitted:
  • Updated:
  • Reported By: Marise — JHB Gauteng Internet South Africa
  • Author Not Confirmed What's this?
  • Why?
  • Nuvoryn South Africa Internet United States of America

Nuvoryn South Africa I paid on 13 February 2012 an amount of R974.13 paying for 2 bottles and get 1 for free, per credit card online. They send the order number as 2220001445 per e-mail and confirmed that it has been, Internet

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I paid on 13 February 2012 an amount of R974.13 paying for 2 bottles and get 1 for free, per credit card online.  They send the order number as 2220001445 per e-mail and confirmed that it has been dispatched on the 13th.

 I send a few e-mails afterwards asking the status of my order or whether they can provide me with a tracking number.  Every time they will respond with the electronic mail.And then I saw on the web that Nuvoryn was banned in South Africa and will be destroyed at customs.

  I then phoned on 5 March the number:   OrderLine +27 (0) 21 300 2301

I asked them for a refund.  The person that answered the phone took my details and said that one of the consultants will phone me or they will e-mail me to tell me the next step in the procedure to get a refund.  I am still waiting them to contact me..hoping that maybe they will give me my money back.  I have also send a lot of e-mails to the UK and SA e-mail addresses provided: sales@nuvoryn.co.za;sales@nuvoryn.co.uk;info@nuvoryn.co.za;info@nuvoryn.co.uk

This report was posted on Ripoff Report on 03/07/2012 01:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nuvoryn-south-africa/internet/nuvoryn-south-africa-i-paid-on-13-february-2012-an-amount-of-r97413-paying-for-2-bottles-849866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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