Oakwood forest Yes communities Rip off company greensboro North Carolina

Since November 1st, Oakwood Forest has been managed by a new and dedicated Community Manager and since then all work orders are addressed within 48 hours, unless it is a water issue in which it is addressed that same day or the very next day. The community has had one report of a break in this past month.

In regards to high water bills, if a resident reports a high water bill the community will do a complete check inside the rental home, test the meter and also look under the home for any leaking pipes. If the community does find a leak they will address it immediately.  If a water bill is reported high on a home owned by the resident the community will complete a 10 gallon pressure test on the meter and see if there are any leaks at the meter which is on the communitys' end, the homeowner is responsible for testing and deteaking leaks within their own home if they do own it. 

Prior to the new community manager's arrival, the previous manager was not tracking work orders as carefully, but the new manager and her team have been working diligently to make sure any past issues are addressed. Any discrepancies the community has encountered in the past month due to the previous manager, they have worked to issue water and sewer credits with RM approval and have addressed work orders the same day. If you have any further issues or concerns please reach out to your community management or email our customer service department at YESICanHelp@yescommunities.com. 

-YES! Communities Customer Service