Complaint Review: OAN Services And Knology - OAN - Huntsville Alabama
- OAN Services And Knology - OAN 2401 10th St. SW Huntsville, Alabama U.S.A.
- Phone: 256-533-5353
- Web:
- Category: Telephone Companies
OAN Services And Knology Long Distance ripoff and fraud on long distance charges Huntsville Alabama
*Author of original report: Solved by KNOLOGY
*UPDATE EX-employee responds: OAN is Not a Long Distance Company
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The following is a list of long distance charges demanded from me by Knology Long Distance that were placed through a company known as OAN Services for which I have no address. I intend to refuse to pay these ridiculous rip-off charges:
1 Aug 03 Huntsville, Al fr Shreveport, LA 15 min - $21.98
2 Aug 03 Huntsville, AL fr Shreveport, LA 8 min. - $14.13
3 Aug 03 Huntsville, AL fr Haughton, LA 34 min - $42.31 4 Aug 03 Huntsville, AL fr Haughton, LA 24 min - $31.47 5 Aug 03 Huntsville, AL fr Haughton, LA 18 min. - $24.97 6 Aug 03 Huntsville, AL fr shreveport, LA 9 min. - $15.47
7 Aug 03 Huntsville, AL fr Haughton, LA 26 min. $33.64
8 Aug 03 Huntsville, AL Fr Haughton, LA 17 min. - $23.88 Federal Taxes $6.24 for a total of $214.09.
These unscrupulous long distance charges were charged me by OAN Services and were in fact paid by my long distance provider, KNOLOGY. In OAN Services's tv advertisement under the name 1-800-COLLECT they are advertising "save a buck or two" by using their services if you have no long distance calling card.
This company is ripping off the unknowing public and KNOLOGY for one in my opinion is helping them to do so. I was not warned about OAN Services by KNOLOGY nor did I see or read anywhere that these kind of unscrupulous charges would be incurred by me. The general public needs to know the TRUTH about using 1-800-COLLECT. Thank You
John
Huntsville, Alabama
U.S.A.
This report was posted on Ripoff Report on 10/06/2003 08:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/oan-services-and-knology-oan/huntsville-alabama-35805/oan-services-and-knology-long-distance-ripoff-and-fraud-on-long-distance-charges-huntsvill-68313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Solved by KNOLOGY
AUTHOR: John - (U.S.A.)
SUBMITTED: Thursday, October 09, 2003
On Oct 8, 03; I talked with KNOLOGY representatives and they said they had only been billed by OAN Services and would not pay these unscrupulous long distances charges ($214.09) and that I would not pay them either. I WILL take KNOLOGY out of my complaint but WILL leave OAN Services in my complaint as a warning for other unknowing victims to see. Thank You,
#1 UPDATE EX-employee responds
OAN is Not a Long Distance Company
AUTHOR: Scott - (U.S.A.)
SUBMITTED: Tuesday, October 07, 2003
John, OAN (Operator Assistance Network) is JUST a billing Company for thousands of Telecommunications company. Did you know anyone who called you collect from a Jail or Institution? You are mistaken to believe your Long Distance company or your Local Phone company have taken care of these charges. They have agreements with your Local Provider to collect for these "services", and your home phone will be turned off, and your credit damaged if you do not pay. On your Phone bill is an 800 # for OAN, try calling them and ask for an adjustment at the A. T. & T. rate, this used to work ONE TIME ONLY. Just so you know, OAN was owned by EDS, a General Motors Company!
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