Complaint Review: OAN Services - Global Airwave Comm Voicemail (Tammy) - Northridge California
- OAN Services - Global Airwave Comm Voicemail (Tammy) 9255 Corbin Ave Northridge, California U.S.A.
- Phone: 800-448-1173
- Web:
- Category: Telemarketing Companies
OAN Services - Global Airwave Comm Voicemail (Tammy) ripoff dishonest fraudulent billing with an attitude to boot Northridge California
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Well, it all started about July 03. I got a call from a telemarketing company (Global Airwave Comm). They were trying to sell me a free pager with 1 yr of service @ 19.95 per mo. with a one time activation fee of 34.95. I was told that it would be charged to my home telephone bill.
Within 2 wks,I would receive my certificate for my free pager and instructions to activate my account. Needless to say, I never received my pkg in the mail for the free pager & activation instructions. Therefore, I forgot about it.
I just got my phone bill from SBC Illinois. I have a $44.09 charge from OAN Services for Global Airwave Comm Voicemail @ $19.95 for Dec 03 & Jan 04.
I called 800-448-1173 & got a girl named Tammy. I asked her what this bill is in reference to. She said, "A voicemail service that I agreed to." I told her that I never got the pager that was to go along with the service. So what are they billing me in Dec 03 & Jan 04 for????
She told me that she would cancel the service & refund the 2 mos. @ 19.95 plus tax. I then called SBC to check for other charges. I was informed that OAN charged me Aug03 ($60.66), Sep03-Nov03 ($22.05) per month. Therefore, I called OAN back @ 800-539-2616 (phone number provided by Ameritech).
I talked to a gentlemen who told me that I needed to speak directly to Global Airwave in order to get my account refunded. He gave me 800-441-9678. Guess who answered the phone... None other than Tammy. She told me that they have a recording of me accepting these charges to my telephone.
I asked to hear the recording. After the recording ended, I asked where my pager was that this service included. She stated that the service doesnt require a pager. It was suppose to be a pkg mailed to me with my certificate for the free pager & service.
Then, I asked her for Global Airwave's address. She started with "3020 Legacy Dr. May I ask what you need the address for?" I said, "I need it for my formal complaint to the FCC." She says, "I will refund all of your money." I was trying to cut in with "From August until now" She says, "I told you that I would refund ALL of your money."
Then, Tammy hung up on me.
Tell me about ripoff artists with an attitude.......
Sabrina
Sauk Village, Illinois
U.S.A.
This report was posted on Ripoff Report on 02/02/2004 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/oan-services-global-airwave-comm-voicemail-tammy/northridge-california-91325/oan-services-global-airwave-comm-voicemail-tammy-ripoff-dishonest-fraudulent-billing-w-78927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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