Report: #1279429

Complaint Review: Ocean Canyon properties - Texarkana Texas

  • Submitted:
  • Updated:
  • Reported By: Jayco-owner — Fort Worth Texas USA
  • Ocean Canyon properties 1911 Galleria Oaks Drive Texarkana, Texas USA

Ocean Canyon properties Lying and misrepresentation of facts Texarkana Texas

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We joined this association in 2010.   Because we were near retirement and thought we wanted to travel, we joined this association to give us more opportunities to stay at parks where our fixed income would not be eaten up.   

 We had no problems as long as we went to our home park and stayed up to 2 weeks.   The problem came when we wanted to travel and planned on stopping at 2 consecutive Ocean Canyon parks.  We were told that once we stayed in ANY Ocean Canyon park for ANY length of time, we could not stay at another park for one week.

 We were told when we joined that we only had to stay one NIGHT out, not one WEEK out!   So, when we wanted to leave one OC park and go to another, that was not allowed, even though our max stays at OC parks are 2 consecutive weeks and then one week out is required, we planned on staying only 5 nights at each park (much less than the 14 nights allowed) but OC said we couldn't do that.

 So, I checked and since we also pay separate dues to Coast to Coast parks, we found that one of the OC parks we wanted to stay at was also a Coast to Coast park!  So, I made reservations through Coast to Coast to stay at the OC park and they were confirmed.   Then, this morning, I get a call from Ocean Canyon telling me that we CANNOT stay at an Ocean Canyon park using our Coast to Coast membership because Ocean Canyon owns the park, and we are members.

 I told the girl that I TRIED to make reservations at both parks under Ocean Canyon but was not allowed to do so because even though we only wanted to stay 5 nights, they pulled the one week out rule on us!   

She said yes, that rule was still in place, so we couldn't stay as OC members in the park.   But she also prevented us from staying under Coast to Coast even though it is a totally separate entity to which we pay dues.

 None of this was explained to us when we joined Ocean Canyon.....in fact, the rep lied to us and told us we only had to spend one NIGHT out of the park system instead of 1 WEEK out which they insist is on our contract.. 

 Also when we bought the membership, they told us we could go for an no interest option when paying off the almost $10,000 fee!   That ended afyearter the calandar year in which we joined was up!   So, we had to transfer the balance to a no interest card to finish paying off this exhorbitant fee.

 We have witnessed many OC members being thrown out of our home park for any imagined infraction of the rules which are printed NOWHERE!   These poor people are only given one hour to vacate the park and have no recourse. 

 We have met the owners of OC and they are inflexible individuals who only worry about how to increase profits and don't worry much about upgrading the parks with the fees and dues we pay.   

 STAY AWAY from Ocean Canyon!!!   Do not even go to a membership presentation because if you don't buy, you will be thrown out of the park!   We heard of an 83 year old man who refused to buy and they sales people made him leave the park!   At 83 he wasn't going to benefit much from a membership but they wanted his money anyway!!!

 Also, once you get in, you can't just say you want out.   They say this membership is an ongoing thing even if you die, your children must pay the yearly dues!!!   Well, I say that is a bunch of crap and we will be doing everything we can including hiring my brother who is a lawyer to get out of this crooked organization!

This report was posted on Ripoff Report on 01/11/2016 01:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ocean-canyon-properties/texarkana-texas-75503/ocean-canyon-properties-lying-and-misrepresentation-of-facts-texarkana-texas-1279429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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