X  |  CLOSE
Report: #899536

Complaint Review: Ocean Dental Patient Scheduling Center - Stillwater Oklahoma

  • Submitted:
  • Updated:
  • Reported By: Mary Alice — Stillwater Oklahoma United States of America
  • Ocean Dental Patient Scheduling Center 103 W 3rd Street (Boomer) Stillwater, Oklahoma United States of America

Ocean Dental Patient Scheduling Center Ocean Dental trains their reps that work at a call center located in a bomb shelter to trick the patients and parents into thinking they are talking to someone in the clinic when they are NOT. Stillwater, Oklahoma

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
Ocean Dental advertises for Medicaid and has commercials that attract children with Medicaid.  They have a call center that takes their calls.  They train these young representatives to not let the caller know they are on the phone with a call center.  Ocean Dental wants the patient or parent to be tricked into thinking they are talking to a nurse in the clinic.  In all actuality you are speaking to someone who knows nothing about your child, nothing about Medicaid, and nothing concerning dental terminology or illnesses caused by tooth decay.  The purpose of the call center is just to real you in onto their schedule, so that they can give you a 7 minute cleaning and take your Medicaid.  Someone from the Kentucky, Louisianna, or Ohio area can call and will get the call center in Stillwater, Oklahoma.  The representatives in this call center, which is located in a bomb shelter and set up under a bank, has never seen the clinics and do not know what they look like.  They have only heard the voices of the people that work the front desk.  How sketchy for a dental practice to take advantage of Medicaid patients because they know that these people are low income and welfare based.  Something should be done about the quality of that working environment.  They seldom have water and have to walk up a large set of steep steps to get to the bathroom which is shared amongst the Ocean Dental reps and the bank workers.  Eight hours of work underground with no breaks.  This place is worse than a Chinese sweat shop.  The best advice from a worker who currently works there is if you care about your childs dental needs DO NOT take them to Ocean Dental.

This report was posted on Ripoff Report on 06/18/2012 10:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ocean-dental-patient-scheduling-center/stillwater-oklahoma-74074/ocean-dental-patient-scheduling-center-ocean-dental-trains-their-reps-that-work-at-a-call-899536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now