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Report: #1251656

Complaint Review: Ocean Honda-San Juan Capistrano - San Juan Capistrano California

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  • Reported By: Car Buyer in DP — Dana Point California USA
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  • Ocean Honda-San Juan Capistrano 33555 Camino Capistrano San Juan Capistrano , California USA

Ocean Honda-San Juan Capistrano PATRICK PETERS, GEN MGR CREEPY THUGS !! MAFIA STYLE SELLING!! BAIT AND SWITCH-BEWARE OF THE MONSTERS !! San Juan Capistrano California

*Consumer Comment: As Soon As You Drove It Off The Lot, Right?

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Do not buy from these creeps at Ocean Honda San Juan Capistrano in Dana Point !!! Their contract says you can cancel early, with penalties/fee. I took the car back and dropped it off 24 hours after taking possession of it, due to me realizing as soon as I got it off the lot that the protruding headrest was compression my head into my spine and forcing my chin down into my chest. The seat simply didn't fit with my height and was causing me IMMEDIATE NECK, SHOULDER, AND BACK PAIN. The General Manager, PATRICK PETERS, refused to take the car back and told me, GET THIS : "Some people with the same complaint just take the headrests off, or turn them backwards". In order for General Manager PATRICK PETERS, of Ocean Honda SJC, to earn his commission, he would rather I : 1- finance and drive a car that is causing me obvious spinal injury and extreme pain, similar to WHIPLASH or.... 2- remove the headrests or "reverse them" so that I have NO neck or head support at all, and will likely break my neck and/or die or become paralyzed in the first fender bender that occurs. * The priority of OCEAN HONDA SJ Capistrano in Dana Point, CA , and PATRICK PETERS, is to make a commission, and there is NO CONCERN for SAFETY or CUSTOMER SATISFACTION. In fact, I received several annoying phone calls from this dealership before THEY HIRED A TOW TRUCK AND DUMPED THE CAR ON A PUBLIC STREET outside my condo complex !!! * * * BEWARE OF THIS PLACE, I AM NOW LEFT TO HIRE AN ATTORNEY and stuck with a horribly designed car that I cannot drive !! * * *

This report was posted on Ripoff Report on 08/29/2015 06:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ocean-honda-san-juan-capistrano/san-juan-capistrano-california-92675/ocean-honda-san-juan-capistrano-patrick-peters-gen-mgr-creepy-thugs-mafia-style-selli-1251656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

As Soon As You Drove It Off The Lot, Right?

AUTHOR: Jim - (USA)

POSTED: Saturday, August 29, 2015

That was a pretty quick determination!  Did you even bother to take the car for a test drive before purchase?  What were the terms of the return policy?

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