Complaint Review: O'Charley's Restaurant - Cumming Georgia
- O'Charley's Restaurant 920 Buford Road Cumming, Georgia United States
- Phone:
- Web: ocharleys.com (I do not have proble...
- Category: Bars Lounges & Clubs
O'Charley's Restaurant Prior to my relocation to Georgia, I had never heard of nor patronized an O'Charley's Restaurant. However, after becoming a loyal patron of that establishment, whenever I get a chance, I am there. Cumming Georgia
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Prior to my relocation to Georgia, I had never heard of nor patronized an O'Charley's Restaurant. However, after becoming a loyal patron of that establishment, whenever I get a chance, I am there. So, when O'Charley's had a special this past Christmas that for the purchase of a $100.00 gift card (which I purchased for my son) I would get $40.00 in a gift card, I jumped at the chance.
I was given $40.00 worth of reward cards, each in the sum $5.00 to be used only one (1) $5.00 card for a visit to the restaurant, which was surprising and annoying. Adding insult to injury, I was then informed that there was an expiration date, i.e. valid 1/1/18 up through 2/13/18, which is absolutely almost impossible to use since you can only use the $5.00 reward for a visit. Effectively one would have to eat at O’Charley’s on an average of two to three times a week to be able to use the “gift cards.”
The information on the website was a complete falsehood and fraudulent. I would never have purchased the gift card knowing the above restrictions and criteria. I am now left with six (6) $5.00 reward cards for a total of $30.00, which have expired.
In the interim, I spoke with one of the managers of an O’Charley’s, who in turn gave me an email address of his manager, a Patrick Dunne. After sending Mr. Dunne two (2) emails and not receiving a response, I just gave up and decided to voice my opinion on your website. One would think that at least the courtesy of a response, especially from a manager, would be expected and received.
This report was posted on Ripoff Report on 03/13/2018 05:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ocharleys-restaurant/cumming-georgia-30041-2718/ocharleys-restaurant-prior-to-my-relocation-to-georgia-i-had-never-heard-of-nor-patroni-1434030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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