Complaint Review: Ocwen Federal Bank - West Palm Beach Florida
- Ocwen Federal Bank 1665 Palm Beach Lakes Blvd. #350 West Palm Beach, Florida U.S.A.
- Category: Mortgage Companies
Ocwen Federal Bank Harrassed me for 5 years; Stoled my house from me after 13 years in my home; Caused me to be terminated from my government career position; Created enough stress to cause me to have a stroke; Forced me to file early retirement;Ruined my credit West Palm Beach, FL. 33401West Palm Beach Florida
August 3, 2009
1984 I began my home ownership with the purchase of a property with a co-owner/friend in; Valrico, FL. We lived there for 6 years.
I sold my half of the property/house to the friend after bidding and being accepted to purchase a HUD foreclosed home. HUD guidelines in Florida at that time stated you could not own another property to qualify for a foreclosed property offered by HUD.
This agreement was with HUD and me; no other parties were involved, except the Realtor and Bank.
07/01/89 I married, during the HUD waiting period of 9 months, prior to closing. HUD informed me I now needed to include the husband's income and put his name on the documents, even though he had not been involved with the original agreements or on the purchase agreement.
12/31/90 Closed on the property/house in Seffner, FL. 33584
$23,900.00 for property/house $17, 449.00 for improvements
$42,900.00 loan amount. $451.49 Mo. @ 9% interest
Mortgage financed with: Empbanque Capital Corp.,
10008 N. Dale Mabry Hy. #101
Tampa, FL. 33618
NOTE: I was one of the first to participate in a 203K program in Hillsborough County.
02/01/92 Empbanque sold/transferred my mortgage to:
Lincoln Service Corp. $418.35 Mo. @ 9% interest
P.O. Box 898
Owensboro, KY. 42302
05/92 Husband and I separated and he moved out. I was then responsible for all the bills and lost his share of income. Husband left me several outstanding bills that he incurred including medical bills for surgery.
01/94 I contacted Lincoln Service Corp., to discuss some options because a few payments had been late due to the financial situation x-husband created for me. They instructed me to contact HUD to discuss solutions.
03/94 I entered into a forbearance agreement with HUD. I was convinced by HUD and Lincoln Service Corp. that this was necessary. I was very confused why this was needed. The forbearance agreement would save me $18.35 per month and increase my purchase price from $42,900.00 to $43,000.00.
U.S. Dept. of HUD, Tampa Office Region IV,
501 E. Polk St. #700, Tampa, FL. 33602.
Loan Contact Kenneth St. John (800) 228-2839.
Payments P.O. Box 105652, Atlanta, GA. 30348-5652.
05/30/95 HUD revised the forbearance agreement;
Loan amount - $43,000.00 Monthly Payment - $300.00
04/97 HUD again revised the forbearance agreement;
Loan amount - $43,000.00 Monthly Payment - $405.00.
04/97 Quitclaim deed signed by x-husband transferring sole ownership
10/97 HUD sold my mortgage to: Ocwen Federal Bank
Loan amount - $43,000.00 Monthly Payment - $405.00
Ocwen Federal Bank
1665 Palm Beach Lakes Blvd. #350
West Palm Beach, FL. 33401
04/98 Began receiving letters from Ocwen stating my loan was in default and they would attempt to collect the entire amount of the loan. I was not behind on any payments when the collections letters began. At this time, I began sending all payments through Western Union-Quick Collect so I would have documentation of payments made and received.
02/03/99 Received Notice of Acceleration from Ocwen, demanding entire amount of $56,927.58 in full. Called the 1-800# provided in the letters, customer service, all they would tell me is the entire amount would need paid or they would foreclose. It took several phone calls to many numbers before someone agreed that only my regular payment was due, not the entire amount. Was informed the demand for payment in full was a computer generated letter sent to all customers. I consulted attorneys to assist in the threats they were making to take my home. The attorneys all wanted $1000.00 - $2000.00 up front with no guarantee. I did not have that kind of money and was afraid Ocwen would take my home.
05/04/99 Received another Notice of Acceleration from Ocwen, now demanding $57,040.08 in full. Again, I called many times before I could speak to someone who explained that only my monthly payments were required. I was not behind in payments when I received this notice.
06/11/99 Received a notice that July 1999 payment amount would be $15,670.19. Called, again I was told that this was a routine mailing, nothing to worry about, just continue making my regular monthly payment.
06/25/99 Ocwen's attorneys filed a suit against me; summons delivered in person on July 1st, demanding payment in full, $41,741.66 on principle and stating foreclosure of property.
07/01/99 Ocwen returned my June and July payments - $772.00.
07/99 Received letters from Ocwen demanding different amounts be paid or they would foreclose, one amount - $16,303.08. Several letters on their letterhead were not signed.
08/02/99 Ocwen returned my August payment - $572.00.
08/04/99 Tried again to find an attorney, with my limited resources. I could not find an attorney that understood the situation or they were uncomfortable suing a bank.
I sent a letter to Ocwen stating I was countersuing, claiming wrongful foreclosure, stating they had returned 3 payments in a row to purposely file foreclosure.
08/11/99 I sent a letter to Ocwen requesting information;
When did my loan change from 9% to 10%, why and why wasn't I notified?
Requested amortization statement, had never received one from Ocwen.
I wanted to know the exact application of my monthly payments.
Information returned; 08/01/97 04/22/99 only $462.00 went to principle.
08/99 New forbearance agreement entered with Ocwen. They agreed to put back interest that accumulated, while HUD had my mortgage, to the rear of the loan, which made me current. They will accept my monthly payment and suits against each other would be canceled. I did not know until this time that the forbearance agreement with HUD was so damaging, that none of the money I paid HUD, $15,525.00, went toward my mortgage.
09/99 Ocwen again sent back my monthly payment, $400.00.
11/99 Ocwen sent me another letter of acceleration demanding; $19,650.00. After the above arrangements were made and they convinced me everything would be fine, I would not lose my home, they again began sending letters demanding huge amounts or I would lose my home.
12/01/99 Filed Chapter 13 to save my home. Payments of $250.00 made to;
Terry Smith, Clerk of Court, Tampa, FL.
07/31/00 Chapter 13 hearing, resume payments to Ocwen, per court order.
09/12/00 Ocwen sent an acceleration notice, full amount due - $67,286.65.
10/04/00 Ocwen filed for mediation to resolve differences. I appeared as directed, no representative of Ocwen present. The hearing officer reschedule, again I attended but no one from Ocwen attended. The hearing officer dismissed the mediation, failure to attend by filing party, Ocwen.
10/13/00 Received new forbearance agreement from Ocwen stating
$1000.00 down and monthly payments of $517.00 per month.
03/22/01 Court dismissed Chapter 13.
04/14/01 Had a stroke, aneurysm. I believe it was caused by the stress created by Ocwen and the effect it was having in ruining every area of my life. I was on medical leave for 6 weeks. More time missed from my job added to all the court appearances accelerated problems at work. I have not fully recovered from the stroke.
06/30/01 Met with manager of Bank of America to refinance my home and get away from Ocwen. Ocwen refused to cooperate and would not sell my mortgage to my bank.
09/21/01 Notice of intent to terminate forbearance agreement received from Ocwen, amount due, $6239.53.
11/09/01 Ocwen again filed foreclosure on my home demanding; $65,901.38.
12/06/01 Received another letter from Ocwen now demanding; $6952.68.
12/07/01 Filed another Chapter 13 to save my home. Again I could not afford an attorney to assist me with problems by this mortgage company. The attorneys I spoke to did not understand HUD purchased houses or what Ocwen was wrongfully doing.
07/09/02 Ocwen attempted to convince me to cancel the Chapter 13 and reinstate a forbearance agreement again. I refused because they had lied so many times and I did not trust them. Somehow, they convinced the court that they had the right to foreclose and the foreclosure sale of my home was scheduled.
08/02 I contacted an attorney to handle a Chapter 7, my 13 was converted to a Chapter 7. They would not assist me with anything prior to the Chapter 7 because they would be entering after the fact and for liability reasons could not be involved with the circumstances of the past two years. In Florida you can keep your home when filing a Chapter 7, but since Ocwen prevented me from making payments, I was behind and did not qualify, and would lose my home.
08/02 I was terminated from my career position with the State of Florida after 15 years of service. Too much time missed from work & conflict of interest to be involved with so many courts/hearings and Chapter 13 & 7.
12/02 Left my home/house of 13 years, left the Tampa area and moved to Georgia to live with my daughter and begin rebuilding my life.
05/03 Phone hearing to resolve Chapter 7 took place. Chapter 7 discharge set for June 2003.
09/03 Contacted the courts for copies of my discharge documents. It was not filed in June as scheduled, but they would file it now.
03/04 Received notification from Ocwen, stating the outstanding balance on my home of $41,268.77 is resolved with the Chapter 7 and fair market vale is $60,000.00. I was not provided a penny of equity even though I made 10 years of payments on my home.
The attorney handling the Chapter 7 instructed that all bills should be listed to include the bills created by my former husband. That it would provide me with a clean slate and I would be better equipped to rebuild my life. This action, along with the Chapter 13 & 7 of trying to save my home,
has greatly harmed my credit reports.
Ocwen Federal Bank specializes in collections not mortgages, per their advertisements. HUD is supposed to assist people in getting and keeping their homes. I do not understand why HUD would convince me to enter into a forbearance agreement, then later sell my mortgage to a company that specializes in foreclosures.
I have rented since arriving in Georgia. Since October 2003, I have paid $625.00 per month. This amount comes to $7500.00 per year or $37,500.00 for the past 5 years. I would rather this money have been used toward the purchase of my own home, building equity, then
going to landlords.
01/05 I received a Certificate of Achievement, Home Buyer Education Course while in Georgia. The course taught me several areas of home buying and ownership. I will never fall prey to a lender such as Ocwen again.
02/08 My years of service working for the State of Florida was vested and I am eligible for
their retirement plan. I initiated the retirement account in February 2008. I filed years prior to my actual retirement age as I need the monthly amount to assist with monthly living expenses.
I am unable to find a government career position. When my credit report
is run, I'm no longer a candidate because of the Chapter 13 & 7 on my reports. When my references are checked and it shows terminated, I'm no longer considered for a position.
08/08 I relocated from GA. back to Fl.
(Documents for all above dates are available)
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