Complaint Review: Office Depot Performance Protection Plan - Internet
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- Author Confirmed
- Office Depot Performance Protection Plan Internet United States of America
- Phone:
- Web: WWW.OFFICEDEPOT.COM
- Category:
Office Depot Performance Protection Plan TOOK MY MONEY FOR EXT WARRANTY BUT WONT FIX LAPTOP-STILL COVERED Internet, Internet
*Consumer Suggestion: They Gotcha
Show customers why they should trust your business over your competitors...
DO NOT BUY ANYTHING FROM THIS COMPANY!! THEY TAKE YOUR MONEY FOR EXTENDED WARRANTIES AND THEN DO NOT MAKE GOOD FOR THE WARRANTIES. TAKE YOUR MONEY AND RUN RUN RUN TO A MORE BETTER COMPANY! I BOUGHT AN HP LAPTOP 2YRS AGO AND IT CAME WITH A 1 YR MANUFACTURES WARRANTY AND I PURCHASED ANOTHER 2 YRS THRU OFFICE DEPOT. WHEN THE MOTHERBOARD DIED THEY FIRST SAID THAT I HAD NO WARRANTY, THEN SAID IT EXPIRED. I CAN SEE WHY THEY FILED BANKRUPTCY, THEY SUCK AT CUSTOMER SERVICE. I STILL HAVE 6 MONTHS LEFT ON MY WARRANTY BUT NO FIX OR REPLACEMENT.
This report was posted on Ripoff Report on 02/04/2010 12:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/office-depot-performance-protection-plan/internet/office-depot-performance-protection-plan-took-my-money-for-ext-warranty-but-wont-fix-lapt-564532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
They Gotcha
AUTHOR: IntheKnow - (USA)
SUBMITTED: Friday, June 04, 2010
Your "2-year" plan began from Day 1. Correct? Therefore you only purchased 1 additional year beyond the mfr. Many retailers do this - mask (overlap) the first year.
A premium plan ( at a ridiculous price) would've included physical damage in year one.
Without that the only thing you got was power surge protection - which is the functional equivalent of asteroid insurance.
Hopefully you already filed a complaint with your local BBB and your state's Dept of Consumer Affairs. The masking of the initial year is a deceptive business practice.
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