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Report: #1412752

Complaint Review: Official Service Dog Registry - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Calvin Jacobs — Jersey City New Jersey United States
  • Author Confirmed What's this?
  • Why?
  • Official Service Dog Registry Nationwide United States

Official Service Dog Registry Ada Registry officialservicedogregistry.com Not-so Official Site

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​The nicest thing about these people is they are good over the phone. That's where the pleasantries stop. The issue here is that they look as if all you need is their registration and products to be able to take your pet anywhere you want without hassle. Of course, this is not true. If, for example you want to take your pet on a plane, and you're in need of emotional support, this company DOES NOT HAVE anybody in the medical field on their team to give you a ​proper ​letter to show the airline. Sure they have ​(ie. SELL) ​vests, cards, ID's and a database, but that carries absolutely no legal weight when it comes to taking your dog in the air. (by the way there are other sites that do OFFICIALLY do this)   I called to cancel the service within an hour of purchasing, and they flat out refused. It was clearly listed on their site that no refunds can be given out, and they're right... it does say that. However, a little compassion can be exercised​ here​. People have real issues, and they are often misled by misleading sales copy and pics of ID and certificates on their website.    I will contact the bank and see what t​​hey can do, however I cannot and will not recommend a dicey website like this. Stay clear of these folks. They told me "so ahead and contact your bank and we'll hear from them when they contact us".   I wonder how many more people out there are being duped by officialservicedogregistry.com / https://www.adaregistry.com.     Calvin.​

This report was posted on Ripoff Report on 11/20/2017 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/official-service-dog-registry/nationwide/official-service-dog-registry-ada-registryofficialservicedogregistrycom-not-so-official-1412752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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