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Report: #333292

Complaint Review: Official TV Online - NY Internet Technologies, Official TV Store - Internet

  • Submitted:
  • Updated:
  • Reported By: North Richland Hills Texas
  • Official TV Online - NY Internet Technologies, Official TV Store Official-TV-Online.net Internet U.S.A.

Official TV Online - NY Internet Technologies Warning! It's not Official! They Do Not Ship Products! No Valid Contact Info! My Money Went To New York Internet

*Consumer Suggestion: This is exactly why you NEVER do business with a "GoDaddy" registered domain!

*Consumer Suggestion: Report them! I did!!!

*Author of original report: Official-tv-Online took me for $81.76!

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Thought I was ordering "As Seen On TV" products. Looked official to me. Products were never received, it's been 9 weeks. My payment was processed immediately though!! Do Not order from their site!!

I should have known something was up when there was no tax, there were seperate shipping charges for Each Item and there is no way to track your order! Hindsight's 20/20!

They do not respond to email inquiries although they say they will within 48 hours.

The Office telephone number is no longer available and the message box is full, you cannot leave a message!

The phone number that was given to my bank related to payment has a message machine/service, but the message says it's no longer active and they do not return calls, even if you press 1 for more options and press 2 to send your message via Urgent Delivery.

They tell you in their messages to direct all inquiries to their email address. The one they don't respond to.

They also say your questions will be answered within 48 hours. They sincerely remind you to check you Bulk email or Spam mail Folder for their reply and "apologize for the inconvenience". But they Do Not Respond to Any Emails, I've submitted 3. And, Yes, I keep checking my bulk/spam folder.

Madmom
North Richland Hills, Texas
U.S.A.

This report was posted on Ripoff Report on 05/18/2008 01:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/official-tv-online-ny-internet-technologies-official-tv-store/internet/official-tv-online-ny-internet-technologies-warning-its-not-official-they-do-not-ship-333292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Suggestion

This is exactly why you NEVER do business with a "GoDaddy" registered domain!

AUTHOR: Steve - (U.S.A.)

POSTED: Wednesday, June 25, 2008
Stay away from ANY business that registers their domain with GoDaddy!

A haven for spammers and scammers!
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#2 Consumer Suggestion

Report them! I did!!!

AUTHOR: Report_them_all_to_attorney_general_or_bbb - (U.S.A.)

POSTED: Monday, June 02, 2008
New York Attorney General's Office Consumer Complaint Link: http://www.oag.state.ny.us/complaints/pdfs/cns001web_consumer.pdf

Better Business Bureau - New York, New York:www.newyork.bbb.org

I've already reported them today for something I paid for and have not received. Better Business Bureau website was acting up but I kept on trying and was able to file my report. Don't let them get away. The more people file for getting ripped off the worse the company will look and hopefully we will get somewhere!

Thanks and I'm ticked off too.

I did it all in New York since they seem to be located there.
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#1 Author of original report

Official-tv-Online took me for $81.76!

AUTHOR: Madmom - (U.S.A.)

POSTED: Sunday, May 18, 2008
Forgot to tell you my internet order was $50.92, Shipping charge was $30.84 for a Grand Total of $81.76.

I sent them an email after 10 days for tracking information after they failed to notify me that my order had been shipped. No reply.

I sent them another email after 1 month, again for tracking info. No reply. I attempted to call them also and found that they could not be contacted by phone.

My third email again requested tracking info as well as give them a Heads-Up that I was exploring methods to recoup my money, but thanking them if it had indeed been shipped. I gave them a full 8 weeks to ship the merchandise!

I'm about to email them about this report as well as the one I filed with iC3.

Thanks ROR for the forum!!
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