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Report: #1336553

Complaint Review: oilpaintings.com - Nationwide

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  • Reported By: Boston — brighton Massachusetts USA
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  • oilpaintings.com Nationwide USA

oilpaintings.com Unprofessional and sloppy paintings by amateurs. Bad communication skills and customer service. Nationwide

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Last year in September,I ordered 4 paintings:2 James Tissot and 2 Botticelli. 1 Botticelli was done well, the other had minor discrepancies.The 2 Tissot paintings were done extremely unwell. One was in completely different colors than what i had ask for(black and white and not original color) . The other one was unproportional,with a face of the "drunken clown". After going back and forth between emails of two different upper management official,the company agreed to redo them for free and send it. After months of waiting and sending numerous emails,which were going unanswered, we pretty much gave up. After 7 months of waiting,I disputed the charges.Then,the manager/owner came back to me very fast promising to redo them(which was already promised 7 months prior). So again,I waited and waited,and no emails of any kind from anyone. One year after all this,I gave up once more.There was a huge lackof communication on their part to the extent,that it seemed like I was harassing them with my emails.Fed up with all the excuses and delays,I told them to keep what they did.I guess,they do well with flowers or more requested Van Gogh,Monet or Picasso, but not with portraits.Their communication skills with their clients is horrible. 

James Tissot's paintings are portraits with beautiful aristocratic faces of the ladies and children,not with people with huge clown noses and huge pop-op bug eyes. 

This report was posted on Ripoff Report on 11/04/2016 06:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/oilpaintingscom/nationwide/oilpaintingscom-unprofessional-and-sloppy-paintings-by-amateurs-bad-communication-skill-1336553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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