Okcupid.com they leave you stranded with no explanation but they say they will reply quickly unsure their site doesn't say but it is the USA Internet

This is what I wrote to them 3 days ago to their biz@okcupid.com address:

did your department get the warning of me filing a report against okcuipid.com? Hope you're well. I have left about 4 emails over the last 5 days using your contact us form on your site but there is no reply from your firm.
 
I think I have been blocked but don't know why. My user name is theunnamedone and (((Redacted))) I think I am innocent of any bad behavior on your site over the last 38 months. I have had many invitations from your site to give feedback on member's being reported to see if I think they should be blocked. I have reported many scammers on your site to help your site. Can I not get a chance to defend myself? I am about to file a report on ripoffreport.com. If I don't hear from someone by March 25th I will file. Your site just tells me you are having technical difficulties when I try to log in but my friend on your site says my profile is deleted by you.
 
Sincerely, Calen.