Complaint Review: Old Navy.com - Nationwide
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- Old Navy.com oldnavy.com Nationwide U.S.A.
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- Category: Clothing Stores
Old Navy.com ripoff Columbus Ohio
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I place an order on January 15, 2005 at 4:23 PM (eastern time). My credit card was charged for $83.39 on January 18th. On January 17th I was sent an email stating that one of the item was no longer available and my total order price would be adjusted. On January 19th my credit card was charged $75.91. Now my account is over drafted! I called today at 8:04am (eastern time) and the lady said an "authorization hold" was put on my account when I first placed the order. So why was the $74.83 taken out of the $83.89 amount instead of charging me twice for the same order. I also don't appreciate something being "out of stock" once I had already been charged for it! I will do my online shopping else where!
According to this link from their website: my credit card is not charged until my order is shipped-but you have charged me twice! No where on the website does it say a hold will be placed on credit cards before orders are shipped! I want the $83.39 back into my account and the $25.00 my bank charges for overdrafts.
I am very unhappy with this service. I will report this incident to the ripoffreport.com website to let others know! I want this situation corrected IMMEDIATELY.
Marie
Dayton, Ohio
U.S.A.
This report was posted on Ripoff Report on 01/19/2006 07:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/old-navycom/nationwide/old-navycom-ripoff-columbus-ohio-172321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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