On-Line Medsical Profile EMT Nedical EMT Medica/On-Line Medical Profile Scams Senior Citizens Gilbert, Arizona

My 76 year old father received a phone call from EMT Medical A/K/A On-Line Medical Profile and was hoodwinked into giving up his bank account number based upon the salesman's pitch that his medical records woiuld be kept on-line and available to emergency medical personnel in the event of an emergency.  He had close to $400.00 taken from his account by way of electronic transfer.

In actuality, this company is nothing more than a website and the company offers nothing of value. The data base is entirely dependent upon data input from the very senior citizens they are scamming.  As such, if the senior citizens are incapable of operating a computer or fail to enter the information improperly, the data base contains useless information.  Given the fact that my father has no computer, his records on the company's website are barren. Even more damning is the fact the emergency medical personnel, for the most part, have no access to this company's website in the event of an emergency. After makingthe initial withdrawal, the company sends out a big thick information package that, incredibly, has absolutely nothing to do with their service.  It is clearly designed to make a senior citizen think that records are being kept and that the company has their best interests in mind.

I canceled my father's account in December of 2009 and paid a substantial cancelation fee for the privilege of doing so.  Notwithstanding the cancelation, a $9.95 "web-hosting" charge started showing up on his bank statement several months ago.  Then, a $99.95 charge appeared on September 8, 2010 and a copy of an on-line check payable to "Online Medical Profile (800)458-9148" suuported the debit. After close to ONE HUNDRED phone calls, we finally spoke to a woman who gave her name as Sarah Williams and she (a) admitted that they made a mistake by debiting the acoiunt $99.95, (b) told us that the charge would be reversed within 72 hours and (c) again canceled my father's account.  No reversal has been made to date. Nevermind the fact that the account should have been canceled in December of 2009.

The phone numbers listed on the website and on the on-line check are directed to the same message line.  It took over ONE HUNDRED calls to speak to finally speak to somebody.  Please note that the company has provided me with two different addresses and phone numbers: 4960 South Gilbert Road, Suite 1-473, Chandler AZ 85249 (1-800-891-7636) and 2487 South Gilbert Road, Gilbert, Arizona 85295 (800-458-9148). My gut belief is that they will continue to debit this account until I close the account and open up a new one.  This company's actions are reprehensible and I hope that there is a special place in h**l for these rip-off artists.