Complaint Review: On-Rebate - Global Computer Supplies - Tiger Direct - Miami Florida
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- Author Confirmed
- On-Rebate - Global Computer Supplies - Tiger Direct P.O. Box 440309 Miami, Florida U.S.A.
- Phone: 888-222-9300
- Web:
- Category: On-Line Stores
OnRebate - Global Computer Supplies - Tiger Direct Rebate Ripoff will not send approved rebate after 6 months! Miami Florida
*UPDATE Employee: Please contact us
*Author of original report: Tiger Direct Resolved Unpaid Rebate
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I sent in rebates for $30 and $90 to OnRebate from a purchase made at Globalsupplies/TigerDirect.com. The rebates were sent in June 2006.
I have not received these rebates to date in spite of a check pending status issued on 6/27/06. I have e-mailed onrebate 3 times and called 4 times.
I have been told the following from onrebate:
- 9-13-06 sent e-mail to check status
- 9/25/06 verify address (it was clearly on the rebate form)
- 10/10/06 forwarding to accounting and supervisor should pay within 10-14 days
- 10/24/06 sent check
- 11/19/06 sent e-mail no response from onrebate
- 11/21/06 check not mailed forwarding to supervisor again call back in 1 week
- 12/1/06 10am called supervisor Nicky Thomas, I was told she was in a meeting call back at 11:00am.
- 12/1/06 11am called back put on hold for 57 minutes then told that Nicky Thomas would call me back ASAP.
- 12/1/06 5:45pm No callback, so I called onrebate and was informed that Nicky Thomas had gone home 2 hours ago! I left a voice message for Nicky Thomas and I am now waiting for a return call.
Part of the onrebate logo states "Fast Reliable Rebates" --this is a joke-- as I find them to be neither "fast" nor "reliable".
I suggest that if onrebate is involved with a purchase.. DON'T DO IT!! It is not worth the hassle no matter how good the deal is.
This seems to me to be a fraudulent rebate and I am getting the run around from onrebate.
Kevin
Jacksonville, Florida
U.S.A.
This report was posted on Ripoff Report on 12/01/2006 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/on-rebate-global-computer-supplies-tiger-direct/miami-florida-33144-0309/onrebate-global-computer-supplies-tiger-direct-rebate-ripoff-will-not-send-approved-re-223322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Please contact us
AUTHOR: April - (U.S.A.)
SUBMITTED: Thursday, December 14, 2006
Dear, Customer
We apologize for any frustration you experience during the rebate process. For further assistance with your rebate, please contact me at april.jackson@onrebate.com.
#1 Author of original report
Tiger Direct Resolved Unpaid Rebate
AUTHOR: Kevin - (U.S.A.)
SUBMITTED: Wednesday, December 13, 2006
I called Tiger Direct and talked to a preson who was very helpful. He refunded the total amount of the rebate the next day. I will not make a future purchases that involves onrebate.
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