Report: #1401287

Complaint Review: One Stop Global Solutions

  • Submitted: Wed, September 20, 2017
  • Updated: Wed, September 20, 2017
  • Reported By: Mary — Beaufort South Carolina USA
  • One Stop Global Solutions


One Stop Global Solutions Peter White (Employee ID 20140244) I upgraded to Quicken 2017 so it would be compatible with my bank. I needed technical assistance and contacted them. In the past support was provided. Now I was told i needed to purchase a support package. I did- a lifetime agreement for $999.00 I contacted my tech, Peter White a few times and received assistance. I just called him and was told that my he couldn't put be of further assistance and explained that my Quicken account has been corrupted. I skied him about refunding my money and he quickly needed the call, saying he was helping another client. I am seeking total restition and damages as I will have to take measures to further protected my identity. Independence Kentucky Independence Ke

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 I purchased a lifetime Quicken technical support program from One Stop Global Solutions approximately February 2017. I had to upgrade my Quicken software because it was no longer compatible. I needed technical support with downloading. When I contacted the link for tech support I was directed to this source. These people were very convincing. I purchased the lifetime package for $999.00 paid via credit card. They were helpful until today. I was told by my tech that they could no longer be of service because my Quicken account has been corrupted. I asked about a refund for the $999 and he quickly ended the conversation. Then I did some research and learned they've been ripping people off like this. I am very disappointed with Quicken. I've used it for years and my financial advisor wants me to keep detailed reports o spending, etc.

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