Complaint Review: Onebuckresume.com - Internet
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- Author Not Confirmed
- Onebuckresume.com Internet United States of America
- Phone:
- Web: www.onebuckresume.com
- Category: Advertising / Deceptive
Onebuckresume.com one buck resume, onebuckresume charged credit card, unauthorized charges, Internet
*UPDATE Employee: Unable to find your account - please contact us
Show customers why they should trust your business over your competitors...
I purchased a resume because some ridiculous job ad I responded to said they required executive format. I couldn't find this type of resume any where else, and I don't know what it looked like so I just purchased it for a $1. I looked at my statement a month later, and they charged me $5.67 without authorization. I looked online to see that it's been done before. I tried to call, but no contact information was available. I wound up having to order a new card from my bank. Absolutely ridiculous and annoying for something so stupid!
This report was posted on Ripoff Report on 11/14/2012 02:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onebuckresumecom/internet/onebuckresumecom-one-buck-resume-onebuckresume-charged-credit-card-unauthorized-charges-969194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Unable to find your account - please contact us
AUTHOR: Vivian Behrens - ()
SUBMITTED: Sunday, August 25, 2013
Hello,
This is Vivian Behrens, Marketing Communications Manager at OneBuckResume. I am sorry to hear about your experience and would like to try to remedy the situation for you. We were unable to locate your account with the information provided in this forum. Please contact me at feedback@onebuckresume.com or at 305-440-5470 x115. You can also call our customer service department at 877-935-8854.
For other One Buck Resume customers or potential customers who may be reading this: We offer the free 7-day resume distribution trial so that you can test out our service and cancel without being charged if you decide not to continue with the service. You can cancel yourself anytime (24/7) by calling 877-935-8854 using option 1. You can also cancel online anytime by simply editing your profile, or by contacting support@onebuckresume.com.
It is important to note that OneBuckResume has little control over individuals who choose to recommend our service. If this problem persists, please contact us immediately.
Sincerely,
Vivian
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