Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1330240

Complaint Review: onefinestay.com - Internet

  • Submitted:
  • Updated:
  • Reported By: latisha — Alabama USA
  • Author Confirmed What's this?
  • Why?
  • onefinestay.com Internet USA

onefinestay.com One fine stay bait and switch slick marketing no service london, los angeles, new york Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We just came back from a visit to London, where we stayed at a residence at 35 Donne Place near the South Kensington train station. Before booking, we asked the OneFineStay booking agent explicitly, "Is it quiet?"  "Oh, yes" we were told. While the house was well-appointed and comfortable, OneFineStay failed to disclose the fact that the train tracks were no more than 30 feet away from the house. So, at 5:30 every morning, we would be awakened with the trains rumbling by every 2-3 minutes. After we returned to the US, we complained that OneFineStay had not disclosed this fact in their "Truths" about the unit. After hearing our complaint, they revised the disclosure to read as follows: "Some noise from the nearby train station can be heard inside the home, particularly during the day."  We were not bothered by trains in a "nearby station", which presumably few would care about; the house was right next to the above-ground rail line. When we complained to OneFineStay that their disclosure was dishonest, they said that they thought it was adequate, and that it would be up to guests to inquire just how bad the noise was. This dishonest bunch should be ashamed of themselves,and should be avoided like the plague.

This report was posted on Ripoff Report on 09/26/2016 03:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onefinestaycom/internet/onefinestaycom-one-fine-stay-bait-and-switch-slick-marketing-no-service-london-los-ange-1330240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now