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Report: #320510

Complaint Review: OneLink - San Juan Puerto Rico

  • Submitted:
  • Updated:
  • Reported By: Philadelphia Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • OneLink San Juan Urb. Industrial Tres Monjitas 1 Manuel Camuñas, Esq. José Oliver San Juan, Puerto Rico U.S.A.

OneLink Took my name and made changes to another phone line!! San Juan Puerto Rico

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OneLink called my house as a telemarketer and asked to speak to the person authorized to make changes about the phone line. They asked if I was over 18yrs old. I said "yes". Then they asked if I could authorize phone plan changes. I said "NO". I told them that my mother was not home and they should call later. So as i was about to hang up the phone she asked my whole name for her records. So I told her my name. Then a month later we received a bill of over $300.00.

WE called Verizon and asked why they were changes with our phone plan' they said that someone had authorized Onelink to change our phone bill. When we called Onelink to asked why they change our phone plan without any authorization, they said they had a recording of me agreeing to the terms and giving them authorization to change out phone plan. I never said "Yes" or agreed to anything, plus the phone plan is not even in my name but my mom's.

Tomorrow They are supposed to call and play that recording, which does not exist because I never agreed to anything!!

Yamileth
Philadelphia, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 03/24/2008 08:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onelink/san-juan-puerto-rico-00918/onelink-took-my-name-and-made-changes-to-another-phone-line-san-juan-puerto-rico-320510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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