Complaint Review: OnlineInvestigation.net - Unknown Internet
- OnlineInvestigation.net 101 Ripoff Lane Internet U.S.A.
- Phone:
- Web:
- Category: Consumer Services
OnlineInvestigation.net Poor service and does not honor refund policy. Internet
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In addition to multiple requests for a refund, the referring site does not have a valid email... support@onlinereviewboard.com ...
Mail Delivery Subsystem to me
More options 10:51 pm (17 minutes ago)
This is an automatically generated Delivery Status Notification
Delivery to the following recipient failed permanently:
support@onlinereviewboard.com
Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 554 : Recipient address rejected: Access denied
----- Original message -----
Received: by 10.35.99.14 with SMTP id b14mr1874057pym;
Mon, 13 Mar 2006 20:51:58 -0800 (PST)
Received: by 10.35.28.1 with HTTP; Mon, 13 Mar 2006 20:51:58 -0800 (PST)
Message-ID:
Date: Mon, 13 Mar 2006 22:51:58 -0600
From: "x"
To: support@onlinereviewboard.com
Subject: Problems
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_4779_7655148.1142311918014"
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I purchased your number one recommended sites' subscription and immediately discovered that it had no relevant information that I was looking for. The very next day I started opening tickets for a refund and have had absolutely
NO RESPONSE from the site. I am very close to reporting all parties to the
----- Message truncated -----
ORIGINAL EMAILS TO SITE FOR REFUND...
Subject: Help Posted by x
In your FAQ it is clearly stated:
What if I am not completely satisfied with OnlineInvestigation.net?
If you find that you are not completely satisfied with your OnlineInvestigation.net membership, we offer our members a 100% Money Back Guarantee within 90 Days of your purchase. Any time up to and on this 90th day you can refund your membership purchase and receive 100% of your money back
Delete Post Date: 02-28-2006 6:02pm EST
Subject: Help Posted by x
In your FAQ it is clearly stated:
What if I am not completely satisfied with OnlineInvestigation.net?
If you find that you are not completely satisfied with your OnlineInvestigation.net membership, we offer our members a 100% Money Back Guarantee within 90 Days of your purchase. Any time up to and on this 90th day you can refund your membership purchase and receive 100% of your money back
Delete Post Date: 02-28-2006 6:02pm EST
Subject: Help Posted by x
It's been 5 days since I created a ticket and I have gotten no response. Please send some sort of a response as to your plans of honoring your refund policy else I'll have to escillate the process.
Thanks.
Delete Post Date: 02-28-2006 6:00pm EST
Subject: Original Ticket Posted by x
The original ticket stated:
Hi,
I purchased the subscription tonight and have found the site 100% useless in my case. I am unable to find any pertinent information regarding my addresses or employment and would like to be refunded my fees. I can provide very specific search criteria and non-results if necessary.
Thanks,
x
Date: 02-23-2006 9:01pm EST
Delete Post Date: 02-27-2006 1:52am EST
Subject: Cancell Posted by x
I created a ticket yesterday for a refund and was never emailed the number. I would like a refund due to non-results of any of my searches.
Date: 02-24-2006 8:59pm EST
Jb
Texas
U.S.A.
This report was posted on Ripoff Report on 03/13/2006 10:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onlineinvestigationnet/internet/onlineinvestigationnet-poor-service-and-does-not-honor-refund-policy-internet-181033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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