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Report: #541042

Complaint Review: OnlineTicketExpress - Internet

  • Submitted:
  • Updated:
  • Reported By: Alexandra — LONDON Nationwide United Kingdom
  • Author Not Confirmed What's this?
  • Why?
  • OnlineTicketExpress Internet United States of America

OnlineTicketExpress They fraudly overcharged my card! Internet

*Consumer Suggestion: not fair to blame the site

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The situation about the football tickets I bought from them is as follows:

Total tickets price: 605 GBP (shown just before Book! Button)

Total card charge: 822.8 EURO (this indicates a conversion rate of 1.36 EURO/1 GBPactual official conversion rate at that day- Dec 7- was 1.10 EURO/1 GBP)

Therefore the difference is 157.3 EURO. So the total amount literally stolen from the card is 157.3 EURO (amount that cannot be justified because they say absolutely nothing about any special conversion rate or bank fees whatsoever).

This report was posted on Ripoff Report on 12/17/2009 06:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onlineticketexpress/internet/onlineticketexpress-they-fraudly-overcharged-my-card-internet-541042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

not fair to blame the site

AUTHOR: lutho - (United States of America)

POSTED: Thursday, December 24, 2009

It is absolutely normal that private companies will use different exchange rates than the official ones. If you use to travel abroad, for sure you had the experience of exchanging money at the hotel reception. Is it the same rate as the official one? Never, always worst for your pocket. The same on different sites, credit cards, etc. So what you have to do is to check how payment will be done, read the conditions and call the site BEFORE your purchase instead of claiming after. It is not fair to accept the conditions and then blame the site for your lack of attention.

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