Complaint Review: Onrebate.com - Miami Florida
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- Author Confirmed
- Onrebate.com PO Box 440588 Miami, Florida U.S.A.
- Phone: 888-222-9300
- Web:
- Category: Internet Fraud
Onrebate.com Kept promising rapid rebate but wouldn't follow through I purchased a computer from Tiger Direct Miami Florida
*UPDATE Employee: Help with your rebate
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I purchased a computer from Tiger Direct at the first of November, 2006. I filed for my rebates and they were approved November 28, 2006. They were supposed to be deposited into my paypal account December 4th. One of them made it. The other 4 did not. I talked to Onrebate customer service 6 times and a supervisor 3 times. Everytime it was the same story. We are SO sorry. It will go in today. I will call you back. I never got a call. Never got any money. UNTIL I found this website and called up the VP of Tigerdirect. He got a hold of someone at on-rebate and I had my money within 10 minutes. Anyone that has an issue with onrebate, I would suggest doing this. I will not purchase from tiger direct again though, because of this experience. Saving a few bucks isn't worth the 3 hours I spent on the phone trying to get the money they promised me.
William
Fayetteville, Arkansas
U.S.A.
This report was posted on Ripoff Report on 12/18/2006 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onrebatecom/miami-florida-33144/onrebatecom-kept-promising-rapid-rebate-but-wouldnt-follow-through-i-purchased-a-compute-226030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Help with your rebate
AUTHOR: Alex - (U.S.A.)
SUBMITTED: Wednesday, July 18, 2007
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response
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