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Report: #1348686

Complaint Review: OnRecruit - Utrecht

  • Submitted:
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  • Reported By: Josh — Henderson California USA
  • Author Not Confirmed What's this?
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  • OnRecruit Lomanlaan 55, 3526 XC Utrecht, Netherlands

OnRecruit Arnout Kampen René Bolier OnRecruit provides zero value and horrible customer service. It's a rip off Utrecht Internet

*Author of original report: OnRecruit has made things right

*REBUTTAL Individual responds: Reaction

Show customers why they should trust your business over your competitors...

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So I run a couple of job boards and i was looking for other job boards to promote my jobs on.  René Bolier sold the heck out their service.  Said it was amazing and I will be more than happy.  

The crook wanted to lock me down for 6 months but luckily I told him I'll do 1 month trial or no go.  

After I paid $750 for 50% payment for 1 month, the campaign began.  

What a valueless service.  The only traffic I got was from jobrapido and juju, which is not very good traffic.  No conversions, nothing!

I contacted my account rep, Arout Kampen via skype and asked him to take a look because the service didn't match what was promised.  I promised my jobs will be on a lot of job boards, including Indeed, Monster, etc...  Clearly they just wanted to sell me and didn't care about anything else.

I'm looking at my skype now and i see the last messages from me on November 11

 

Hey Arnout.

i see all traffic is just coming from jobrapido and juju.

Where are the big websites?

also 5 conversions for $100?  (conversions here are just candidates that registered for free on my job board)

that's pretty bad.  can you optimize campaign better please

 

The 1 line below was sent on November 14, 2016 from Arnout Kampen

Hi Josh, let me check and come back to you on that.

 

3 months later, nothing except an email from their financing department threatening me to pay the 2nd $750 or they'll go to collections!.  

You try it you crooks! You'll never get it! Plus I'll come after you for the initial $750 if you keep persisting.

 

$750 Lesson Learned.  Do not trust these crooks!  They also insisted I pay via Debit Card, and i did. What a mistake that was.

This report was posted on Ripoff Report on 01/09/2017 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onrecruit/utrecht/onrecruit-arnout-kampen-ren-bolier-onrecruit-provides-zero-value-and-horrible-customer-1348686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 Author of original report

OnRecruit has made things right

AUTHOR: - ()

POSTED: Thursday, January 12, 2017

After this negative experience, OnRecruit reached out to me with their sincerest apologies and made things right.  They have refunded a portion of my initial payment and allowed me to cancel my contract.

Even though I found their service not for me, I must admire their character and will to resolve such issues.

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#1 REBUTTAL Individual responds

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AUTHOR: Arnout - (Netherlands)

POSTED: Wednesday, January 11, 2017

We are very sorry to read about the experience you had with us. We have tried to reach you by phone (your office number) earlier during the campaign, however with no response, in order to resolve some performance issues. We will try again to get in touch with you today. Let's sort this out.

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