Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #819442

Complaint Review: Ontel Products - Salon Express - Pacoima California

  • Submitted:
  • Updated:
  • Reported By: cpttr — Rio Rancho New Mexico United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Ontel Products - Salon Express 10303 Norris Ave Pacoima, California United States of America

Ontel Products - Salon Express cancelled order, shipping 1.5% of order, unauthorized order, scam, Pacoima, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I saw an Ad for Salon Express Mani/Pedi kit on TV for $10 each and thought it would be a cool Christmas stucking stuffer.  I began the order process and when it got to the shipping and handling I cancelled the order because it was 1.5 times the cost of the item.  I received a call concerning the order and advised that I did not complete the order and did not want the merchandise because of the unusually high shipping and handling cost.  The person on the line confirmed the cancelled order.  Today, January 7th, I received the order which was twice what I originally entered and cancelled. I was sent 4 mani/pedi kits for a total of $35.98 with a H/P cost of $51.92. The box was 8x6x6 and probably cost less than $10 to ship yet I was charged $51.  This company is a scam and used my credit card information without authorization.

                                                                                                                                           

This report was posted on Ripoff Report on 01/07/2012 04:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ontel-products-salon-express/pacoima-california-91331/ontel-products-salon-express-cancelled-order-shipping-15-of-order-unauthorized-orde-819442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
loading