Ontrendspower.com I placed an order July 19,2018 for Perfect smile x2. No product came Internet

I placed an order July 19,2018 at the website Ontrendspower.com. I received an email confirmation minutes later

ontrendspower ORDER #10268 Thank you for your purchase! Hi Angela, Thank you for trusting us, your product will leave our warehouses in the next 3 to 5 days and we will receive it at your home in the next 3 to 4 weeks. We beg your patience, we have a high demand for orders and we work as fast as we can. The wait is worth it. View your order or Visit our store Order summary Perfect Smile × 2 $25.94 Discount (BA_4ee38eb4bc29c3fb) $-3.12 Subtotal $22.82 Shipping $0.00 Total $22.82 USD Customer information Shipping address Angela Davis (((REDACTED))) United States Billing address Angela Davis (((REDACTED)))United States Shipping method Insured Shipping Payment method Ending in xx — $22.82 If you have any questions, reply to this email or contact us at carlotavidalmarti @ gmail.com

I was billed 22.82 and have not received the product or refund