Complaint Review: Ooma Inc - Sunnyvale California
Ooma Inc Ooma Requested cancellation. Did not cancel and continued charges. Sunnyvale California
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In February our company requested cancellation of our services with Oooma, Inc. They were extremely unhelpful and unfriendly and wouldn't provide any confirmation numbers or emails expressing our request went through. In fact, they continued to call and harass our staff weekly until they charged us March 1st for the full amount. Each time we spoke with them they made us run through the usual hoops to try and get us to "get back on board" and each time they wouldn't provide confirmation of cancellation even though they said it "was done".
This report was posted on Ripoff Report on 03/02/2018 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ooma-inc/sunnyvale-california/ooma-inc-ooma-requested-cancellation-did-not-cancel-and-continued-charges-sunnyvale-ca-1432149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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