Ooma Inc Ooma Requested cancellation. Did not cancel and continued charges. Sunnyvale California

In February our company requested cancellation of our services with Oooma, Inc. They were extremely unhelpful and unfriendly and wouldn't provide any confirmation numbers or emails expressing our request went through. In fact, they continued to call and harass our staff weekly until they charged us March 1st for the full amount. Each time we spoke with them they made us run through the usual hoops to try and get us to "get back on board" and each time they wouldn't provide confirmation of cancellation even though they said it "was done".