Report: #1402568

Complaint Review: Optimal chemical

  • Submitted: Tue, September 26, 2017
  • Updated: Tue, September 26, 2017
  • Reported By: Stephen hall — Cottondale Alabama USA
  • Optimal chemical
    1830 radius drive
    Hollywood, Florida
    USA

Optimal chemical Ordered green bean buddy charger my card or bank account 20.$sent 3 oz bottle had ordered the 14 oz bottle Hollywood Florida

*UPDATE Employee ..inside information: Issue with the order

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 I had ordered a 14 oz bottle of bug kill cost of $14 95 $500 shipping handling total cost$ 19 95 received a 3 oz bottle at no cost but still charged my bank account $19.95 they are rippoffs try to,call does not answer will not respond to e mail or text

This report was posted on Ripoff Report on 09/26/2017 06:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/optimal-chemical/hollywood-florida-33020/optimal-chemical-ordered-green-bean-buddy-charger-my-card-or-bank-account-20sent-3-oz-1402568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee ..inside information

Issue with the order

AUTHOR: Janice - (United States)

Hello,

We receive the order from the customer last September 19, 2017 for 1# Green Bean Buddy™ Bug Killer 3oz thru our website checkout.

It has been shipped via UPS tracking # 1ZA21W280361189169 and has been delivered last 09/25/2017.

The product size is clearly posted including the price of the product here: https://www.greenbeanbuddy.com/c/pest-control/sprays/. The 3oz is a Travel bottle we offer for $14.99. We dont have a 14 oz bottle at all.

The customer can also return the product within 30days for a refund per our Return Policy howevr we have not receive any communication from him per our record.

If theres issue with the product, customer can contact us during office hours and all our contact information is available here: https://www.greenbeanbuddy.com/customer-support/

Phone #: 1-844-6099699
Email: support@greenbeanbuddy.com
Live chat: online from 9am till 6pm EST

Thank you!

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