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Report: #1320573

Complaint Review: Optimum mango cleanse - Internet

  • Submitted:
  • Updated:
  • Reported By: Tamie — Highlands Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • Optimum mango cleanse Internet USA

Optimum mango cleanse Optimum scam cleanse Santa Anna California Internet

*UPDATE Employee: Response for Tamie

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 Optimum mango cleanse and gacinia cambogia claim to helo you lose fat fast without dieting. First they rope you in by claiming to give you a trial offer for only $4.95 and $1.95 for shipping coast only. What they dont mention is the trial is only 14 days. And the trial starts the day you order. No shipping time for that. And then they stick you with a bill for $77.95 and $78.89. When i called to discredit the charge and explain that today would be my 14th day they said they were only responsible for one charge and i had to call the other to cancel the other. Gave me the run around for about an hour would not let me talk to a supervisor tried to explain things to me as if i have no clue as to how a checking account works.. They refused to give me any kind of refund. Said i agreed to the trems. When i said that the trems even in there definition did not add up to 14 days then they suddenly had different terms that i suppose to have signed. The side affects where very uncomfortable and whenever i explained this the person laughed at me It's all a scam and very unprofessional. I believe this company needs to be looked into a little more.

This report was posted on Ripoff Report on 08/03/2016 07:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/optimum-mango-cleanse/internet/optimum-mango-cleanse-optimum-scam-cleanse-santa-anna-california-internet-1320573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Response for Tamie

AUTHOR: Optimum Mango Cleanse - (USA)

POSTED: Monday, March 27, 2017

Our company, Optimum Mango Cleanse strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 16 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information: optimummangocleanse.com/checkout.php

 

We feel for your concerns, and have processed a refund as requested. In addition, this customer has been taken off recurring billing and will no longer be billed. Please allow for 5-7 business days for this refund to be processed. Please feel free to contact us if you should have any further questions at (888) 493-5999  or admin@optimummangocleanse.com

 

Sincerely,

Optimum Mango Cleanse Team

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