Complaint Review: Orange County Estate Liquidators - Otisville New York
Orange County Estate Liquidators OCEL Did Not Disclose Condition Otisville New York
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I bid and won 2 photos... I paid (after an OUTrageous fee to send pictures - $20 for handlng - actual postage $4.95!!!) .. When I received the photos they had a disgusting mildew odor... the auction house had the gall to say it was MY fault because I didn't ask them!!! WHY would I ask about a smell, when the description says that the photos had age to their condition...I wouldn't even think of asking about a smell, that should have been an automatic no brainer addition to the description! It took a third email for them to respond and they will not take them back nor issue a refund. This is the pits of a place, when they cannot be honest enough to disclose the true condition and above all, not to take it back because of the smell.
I have dealt with a ton of auction houses and never returned anything - they always have a FULL COMPLETE description.. not this place! Will never buy from them again...Horrible way to do business..
This report was posted on Ripoff Report on 07/23/2018 03:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/orange-county-estate-liquidators/otisville-new-york-10963/orange-county-estate-liquidators-ocel-did-not-disclose-condition-otisville-new-york-1453021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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