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Report: #346628

Complaint Review: Orange Lake Properties And RCI - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: virginia beach Virginia
  • Author Confirmed What's this?
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  • Orange Lake Properties And RCI 8505 Irlo Bronson Hwy Orlando, Florida U.S.A.
  • Phone: 407-239 0000
  • Web:
  • Category: Resorts

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I purchased a 2 bedroom, one week time share at Orange Lake in 2004 for $14,000.00 which I was told was ALWAYS A RED WEEK. I then joined the RCI group inorder to be able to exchange my week for other travel locations.
I have just arrived at my 'home' location for a week's stay and was invited to an 'owner's update' 'meeting' while I was here. I was promised that it was not a hard sell and just an informative meeting about the upgrades and new things at the resort.

When I arrived and was greeted by my 'associate' I knew there was going to be a sales pitch.

I was told how smart I was to buy when I did because today a 2 bedroom at this resort sells for $36,000 today!

Then I was asked about my travel style which is to primarily use my timeshare to exchange and that I was currently waiting for an exchange to Hawaii. My associated then announced that I will never get that exchange because sneaky RCI assigns a POINTS VALUE to my property and that points value is only 24,500 points because I bought a BLUE week (what happened to everything here is a RED week??) and it would take 81,000 points to exchange into an equitable Hawaii property. But lucky me, Orange Lake is changing to a points system instead of a weeks system, and if I "upgrade" by buying ANOTHER week, or TRADE UP my week by spending more money, I get the privelage of moving to a points value. Buying an additional week in a 2 bedroom today will give me 150,000 points!! No one could explain to me why what I currently own does not have the same "points" value or why I have to "buy into" their points program. It was further explained to me that after I made such an investment, my 150,000 points would only equate to 75,000 points with RCI so I could BUY more point.

This whole points issue is just a bunch of crap to hard sell by telling people that all resorts will eventually be on a points systems and at that point, my only option will be to stay at the resort I bought at on the week I bought at. So, the only reason I bought a time share in the first place becomes a worthless waste of money.

I was so mad at that point, the sales rep got her manager, who continued to try to hard sell me. they finally got the message that I wasn't buying, but brought in a 3rd person to give me the "best deal" of paying just $4000 to buy into this B.S. points sytem.

AT this point I just want to dump the whole time share property and pay as I go for my vacations, but because Orange Lake is now only selling points, no one even want's my week.

I HATE Orange Lake and think the whole thing is just a scam because they can't build anymore properties so they have to make money by gouging the people who already bought their pack of lies in the first place.

Nancy
virginia beach, Virginia
U.S.A.

This report was posted on Ripoff Report on 07/02/2008 06:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/orange-lake-properties-and-rci/orlando-florida-34747/orange-lake-properties-and-rci-your-14000-time-share-is-now-worthless-orlando-florida-346628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Consumer Comment

agree, orange lake is a ripoff

AUTHOR: rocky - ()

POSTED: Friday, January 23, 2015

 I have to agree with original letter, I went through exact scenario. After purchasing 23rd week in 20005, about five years ago we were told we needed to come to a meeting and get updates. We went, and sat for 90 minutes listening to the salesman and his boss tell us that everyone was going to this new point system.

I finally got mad, and told them how I felt. They were telling me what I hadf bought 8 years earlier was basically worthless, unless I paid another 10K for the new system. With a few choice expletives, I told them I was not stupid enough to spend another 10K for something that could be phased out just like the original! I have actually tried to GIVE IT TO ANYONE WHO WILL DO ALL PAPERWORK and get it out of my name. NO ONE WILL , if that dont prove a ripoff, nothing does.

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#2 Consumer Comment

How to use the RCI timeshare exchange system

AUTHOR: SophieM - ()

POSTED: Friday, January 17, 2014

Despite RCI is one of the biggest timeshare exchange companies in the world, you still have to be very careful before exchanging your week, as there are many things that could go wrong during the process. Take into consideration that you have to book the resort as soon as possible, sometimes even up to two years in advance, which can be a problem for some families. Also, you must know that a membership fee needs to be paid, whether you exchange your timeshare or not

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#1 Consumer Suggestion

You have a wonderful timeshare....Ingore the salespeople

AUTHOR: Rmatarrese - (U.S.A.)

POSTED: Tuesday, January 13, 2009

I am an owner at Orange Lake and have been for 8 years. I am also an owner at several other timeshare resorts and find this to be the best managed and most owner oriented. It takes time to learn the system when it comes to exchanges, but I have always had positive success in my exchanges and love this resort. You have to be realistic though and can not expect to get a Hawaii beachfront Hyatt during Christmas week for a unit you pay $700/year for. If you put an RCI search in, they will find you something eventually. The more latittude in destination and more time you give them the higher your sucess. Learn to search online and check regularly..

As far as timeshare sales personell go, it does not matter what timeshare company you deal with. The salespeople are under extreme pressure and will say anything to make a sale. Almost everything this sales person told you is UNTRUE. So ignore the sales people. Say no when asked to go to a presentation if it will bother you and.......... enjoy your ownership. You have a RED week at a very sought after Gold Crown resort. Hawaii and "in season" Ski Resorts aside, you should find many happy exchanges in the future.

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