Complaint Review: Orchard Bank/HSBC/Capital One - Salt Lake City Utah
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- Author Not Confirmed
- Orchard Bank/HSBC/Capital One Salt Lake City, Utah USA
- Phone:
- Web: www.orchardbank.com
- Category: Credit Card Processing (ACH) Companies
Orchard Bank / HSBC / Capital One Double Dipping Missing Payments Online Payments Salt Lake City Utah
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For some time now (my records go back to November 2012), Orchard Bank a/k/a HSBC now owned by Capital One has been taking TWO payments out of my account for each online payment scheduled. I have been trying to resolve this issue but have not been successful despite conversations with people in India and El Salvador.
Each month, I schedule two payments (bi-weekly) to be made on two separate account. Each time, I receive a payment confirmation. Each time, my checking account is charged twice for each payment but only one payment is applied to my credit card. So each $25 payment costs me $50 and each $50 payment costs me $100.
Is anyone else having this issue? Please let me know. Perhaps if we contact them (or the State's Attorney) together, it will be more effective.
This report was posted on Ripoff Report on 05/23/2013 04:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/orchard-bankhsbccapital-one/salt-lake-city-utah-84130/orchard-bank-hsbc-capital-one-double-dipping-missing-payments-online-payments-salt-l-1053413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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