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Report: #490318

Complaint Review: Orthowhite and Dazzlewhite - Internet

  • Submitted:
  • Updated:
  • Reported By: D. Stewart — Florence Alabama USA
  • Author Not Confirmed What's this?
  • Why?
  • Orthowhite and Dazzlewhite Orthowhite.com and Dazzlewhite.com Internet United States of America

Orthowhite and Dazzlewhite An online ad offers a free sample of Orthowhite tooth whitening gel for $1 shipping and handling. After getting your credit card number, an additional charge is made for $78.41 before receiving item OrthoWhite Deceptive ad: offers free sample, charges $78.41 Internet

*General Comment: SCAM!!!

*UPDATE Employee: Dazzle

*UPDATE Employee: Hello,

*Author of original report: New ads _BEWARE!!

* : Hello

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OrthoWhite and DazzleWhite fraudulently advertised online as a "Consumer Report"  News item (I believe at this website 'Mydazzle_News13KTV_com' now removed from internet) for free samples of whitener which if mixed together would give a brilliant whiteness to teeth---AND these could be obtained fom these companies for FREE!


Consumer Report did not release any such news item! This was a "scam" perpetrated by these two companies alone!


Their "reason" for getting a credit card number is to pay the small shipping fee for the FREE samples. Actually their plan apparently was to make repeated unauthorized charges over months for new shipments before the victim could stop the process.


My credit card company admits to knowing these companies are Fraudulent but since these fradulent companies claim to have autorization somewhere in the websites "fine-print" they have to assume it is a valid "contract"-but are filing a dispute claim.


It is hard to believe that fraudulent companies can flagrantly advertise under a reputable company's banner (like PIRATES) and get away with it!

This report was posted on Ripoff Report on 09/04/2009 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/orthowhite-and-dazzlewhite/internet/orthowhite-and-dazzlewhite-an-online-ad-offers-a-free-sample-of-orthowhite-tooth-whitening-490318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
4Consumer
0Employee/Owner

#5 General Comment

SCAM!!!

AUTHOR: Inspector - (USA)

POSTED: Thursday, December 10, 2009

These are canned responses.  This is a scam!  Don't let them have the last word.

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#4 UPDATE Employee

Dazzle

AUTHOR: Tony Brittman - (United States of America)

POSTED: Tuesday, November 17, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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#3 UPDATE Employee

Hello,

AUTHOR: Martin Maureen - (United States of America)

POSTED: Monday, November 16, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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#2 Author of original report

New ads _BEWARE!!

AUTHOR: D. Stewart - (USA)

POSTED: Tuesday, October 13, 2009

Beware of this ad-(see original complaints):My credit card company resolved my complaints and all their charges were REMOVED!

http://www.ws6alert.com/indexWX2.php?ntrk=TEWBRW

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#1

Hello

AUTHOR: Gemma R. - (USA)

POSTED: Sunday, September 06, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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