Oscar Briseno, Business Banker, U.S. Bank Unethical, Dishonest, Fraudulent, Does Not Keep Agreements Made With Customers San Diego California

I am an entrepreneur, and owner of a property management company in San Diego, CA.  I have used U.S. Bank for the past 7 years as my trust account banking solution.  Overall, the bank has been good to me.  Unfortunately, my latest business banker took advantage of our relationship, and it has now cost us hundreds of dollars more than it should have.

Oscar Briseno was our latest business banker with U.S. Bank.  In January of 2015, our business was growing substantially, and we began using a new system to help us better manage our clients and their accounts.  We applied to U.S. Bank to make ACH deposits to our property owners, with the help of Oscar.  To our dismay, U.S. Bank said that we fall into a "high-risk category", and we would need to pay a high risk fee each month of $55 in addition to our monthly service fees.

In order to retain our business as a fledgling company, Oscar made an agreement with my business partner and myself, that as long as he was business banker at that location, and the current branch manager was there as well, he would refund the $55 high-risk fee each month to us.  He did not put this in writing, and instead did it on a "gentleman's handshake".  I should have known better...Oscar Briseno is not a gentleman at all.

Since that day, Oscar did not refund the fees that were promised.  When I approached the branch manager about the situation, Oscar promptly told the manager that he had never agreed to such a deal.  Now I am having to apply to the ACH department for a review of our high-risk fee, and nothing is being done.  I am paying well over $100 a month in fees due to a dishonest business banker, and nobody at the bank seems to do anything to help with this matter.

I would not bank with Oscar Briseno as your business banker...if I were you.  I would stay far away.  He is incapable of making a deal he can keep, and he is incompetent at what he does.  He is dishonest, and a cheat, and should not be representing any banking institution.  Consider yourself warned!