OurTime.com Our Time Poor Business Practices: No customer service information: Highly Difficult to Cancel Membership Internet

 This will be short and sweet. Ourtime.com makes it very difficult for customers to contact them if there are any technical difficulties including an inability to login to one's account and there is no customer service phone number, fax number or email. All they have is a message field for customers to fill out and send questions, etc. Replies are automated.

I have been 'locked out' of my account since late March/early April as it keeps saying that my login confirmation information is not correct. I try to change my password via a link that they send to my email but the process just goes full circle, leaving me without the ability to login at all. One must login to one's account to cancel membership. You see how frustrating this has been. 

I would advise anyone against using this service until they are able to provide immediate customer service to their paying subscribers. It just isnt' worth the hassle and headache. I am turning to my credit card company now who have been very helpful in canceling the automated payments that have been filling Ourtime.com's bank account for many months now.

By the way, I am computer-savvy and have also had my niece try to assist me as I thought maybe I was missing something but it seems even the younger folks can't figure out how to communicate, cancel services with or do business with this company.