Complaint Review: Outpost.com - Fry's Electronics - Kent Connecticut
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- Author Not Confirmed
- Outpost.com - Fry's Electronics www.outpost.com Kent, Connecticut U.S.A.
- Phone: 877-688-7678
- Web:
- Category: Miscellaneous Electronics
Fry's Electronics - Outpost.com ripoff deceptive sales practices no refund Kent Connecticut
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In August 2003, my printer broke. I've ordered elecronics for years from Outpost.com and returned a few things under their 30 day refund policy. On August 25, 2003 I ordered a Hewlitt-Packard (HP) printer. By the time it arrived, I had managed to fix my printer.
I called Outpost.com for a return authorization so I could return the HP printer (which was still in its box). The customer service representative said HP printers are non-returnable. This was news to me. It seems this policy was buried on a different page at their site.
If they'd disclosed that policy on the page from which I ordered the printer, I would never have bought it. I fretail stores have to post their refund policies in plain sight, why not interent sites?
What a ripoff!!
Jo ann
Laurel, Maryland
U.S.A.
This report was posted on Ripoff Report on 09/03/2003 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/outpostcom-frys-electronics/kent-connecticut-06757/frys-electronics-outpostcom-ripoff-deceptive-sales-practices-no-refund-kent-connecticu-66493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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