Complaint Review: Overstock.com - Internet
- Overstock.com overstock.com Internet U.S.A.
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- Category: Miscellaneous Electronics
Overstock.com Read the Return Policy Before Buying Internet
*Author of original report: Problem Reovled
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I purchased a set of Vupoint 2.4GHz Wireless Stereo Headphones on 08/12/2007. I had some initial problems getting them to work correctly and contacted Overstock. They agreed to process a return--but I was going to have to pay UPS $6.95 (Overstock ships all of their items for $2.95). I reread the manual that came with the headphones and discovered that I needed to reset my audio settings in Windows XP. The headphones worked fine so I did not return them. When I pulled out the headphones to use them the other day, again I experienced problems. I checked my settings. They were correct. I tested the USB port. It was operating correctly. I contacted Overstock again and asked for an even exchange. They refused because they only accept returns/exchange for 30 days after the purchase. It would be great if all product defects manifested within a 30 day time frame. Now, the headphone have stopped working and I am stuck with them. Please make sure to read Overstock's return policy before making a purchase.
Cynthia
Canton, Georgia
U.S.A.
This report was posted on Ripoff Report on 10/15/2007 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/overstockcom/internet/overstockcom-read-the-return-policy-before-buying-internet-278802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Problem Reovled
AUTHOR: Cynthia - (U.S.A.)
SUBMITTED: Wednesday, October 17, 2007
A credit in the amount of $21.46 was issued on 10/15/2007.
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