Complaint Review: overstock.com -
overstock.com flat mattress and shipping nightmare Internet
ordered a memory foam cali king mattress and box spring. the mattress arrived today, and i am pleased with the ship time. however, the box spring isnt expected to arrive until april4th. the problem is , a memory foam mattress should NOT stay in the packaging for more than 72 hours for maximum inflation. with no box spring, i can not open the mattress yet. this is aggravating,as the boxspring wont behere for another 6 days , well past the 72 hours. due to the weight of a fully expanded memory foam california kng mattress it is unreasonable to inflate then wait 6 days for box spring to arrive to move it. i ordered them at the same time on the sameday. there was NO notice that the box spring would take 6 extra days to get here . company did nothing when i complained. so i am out almost a grand, have a flat mattress that oculd have been prevented and no box spring. Sagar, the agent i spoke to gave a rat's rear end.
This report was posted on Ripoff Report on 03/30/2018 12:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/overstockcom/overstockcom-flat-mattress-and-shipping-nightmare-internet-1436644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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