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Report: #1150876

Complaint Review: Ownyourmodem.com - Orem Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Fraud Investigator — Penn Valley California
  • Author Not Confirmed What's this?
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  • Ownyourmodem.com 895 S 635 W Orem, Select State/Province USA

Ownyourmodem.com Ownyourcablemodem.com Dontleaseyourmodem.com Stopthelease.com aka Aaron Kocherhans in Orem, Utah Selling Modems that Comcast Claims are stolen and are blocked for usage Orem UT

*Consumer Comment: Own your modem company

*Consumer Comment: Comcast is the one at fault!

*Consumer Comment: need your help pass this around

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Purchased Technicolor Wireless Telephone Modem (Comcast/Xfinity)in April 2014 from Ownyourcablemodem.com for $139.95.  Web site stated "new", 60 days money back, "this modem has been approved by Comcast and several other cable internet providers", with the following warning "Watch out for sellers who are selling used modems you can't use that are listed in companies leasing inventories!! We back ours up with a money back guarantee!!"

Modem arrived in 2 days priority mail from Aaron Kocherans in Orem, UT. Appeared new altho no original packaging.  Email arrived immediately after the purchase to many other email address indicating how to set up the modem without using a Comcast technician.  I called Comcast to set it up.  Technician tried to set it up but told me it would not work as the equipment was on the inventory list of Comcast and owned by someone in Georgia.  I contacted Comcast Corporate and they stated they do not sell their equipment or any item that says Comcast/Xfinity on it   A label on the modem stated it was owned by Comcast and not to be resold.

I notifed Aaron and he stated it was just Comcast's bad inventory records.

I contacted Comcast again, notified the Orem Police Depart, the FCC, IC-3 Internet crimes, USPS, and Ebay and Amazon.com where the company stated it was a "power seller".  I also notifed BigCommerce, their web site and payment company.  I notifed American Express who cancelled the sale while under investigation.   I mailed the equipment back within 60 days and have not received my "guaranteed refund".

Other web sites report this indivual for the same thing and that Aaron tells you to mail the returned item onto the next customer on their list, instead of back to the company.

They continually change their web site name when more people start reporting them.  They are now using Dontleaseyourmodem.com as the web site for Ownyourownmodem.com.  BEWARE!!!!

This report was posted on Ripoff Report on 05/30/2014 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ownyourmodemcom/orem-select-stateprovince-84058-6700/ownyourmodemcom-ownyourcablemodemcom-dontleaseyourmodemcom-stoptheleasecom-aka-aaron-1150876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

Own your modem company

AUTHOR: Norman - ()

POSTED: Saturday, February 28, 2015

 I purchased my cable modem combo phone November 2014. Received the product within 3 days. It came packaged like new with setup instructions for Comcast cable. Installation was easy and have had no trouble with the product. I have recommended others to this company and they have purchased similar product again no problems.

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#2 Consumer Comment

Comcast is the one at fault!

AUTHOR: ComputerWiz - ()

POSTED: Tuesday, December 23, 2014

I purchased the exact same modem from Dontleaseyourmodem.com and followed the instructions that they gave me and had no problems.  I was told by the Comcast tech that thier supervisors tell them to try and come up with excuses for not allowing a rented modem, but sure enought I have save hundreds of dollars now and could help but post after seeing what people were trying to say about this company.  DO YOUR RESEARCH PEOPLE AND DON'T BELIEVE WHAT COMCAST TELLS YOU!

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#1 Consumer Comment

need your help pass this around

AUTHOR: hicklemr - ()

POSTED: Monday, July 28, 2014

http://www.millerreport.us/2014/07/comcast-fraud-theyre-putting-against.html this site tells everyone what Comcast is really like. These latter days. This will help you may be shine some light on the subject Opie hear from you soon. Thank you

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