Complaint Review: Pace Butler - Oklahoma City Oklahoma
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- Author Not Confirmed
- Pace Butler 5915 NW 23rd St Oklahoma City, Oklahoma United States of America
- Phone: 405-755-3131
- Web: www.pacebutler.com
- Category: Telephones
Pace Butler Lied about condition of cell phone I sent in and did not pay me. Oklahoma City Oklahoma
*Consumer Comment: 5 phones were sent
*Consumer Comment: They are commited
*UPDATE Employee: cell phone shipment to PaceButler
Show customers why they should trust your business over your competitors...
I sent in a working in perfect like new condition LG cell phone for recycling. I was well packed in bubble wrap. It had no damage whatsoever. Rather than receiving a check for $3.25 I received a purchase order that said the phone was defective with housing damage and amount due to me was $0.00. This is the first time I tried Pace and they failed. I do not send in defective or damaged units...ever! I know it's only $3.25 but it's the principal...
This report was posted on Ripoff Report on 06/18/2012 10:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pace-butler/oklahoma-city-oklahoma-73127/pace-butler-lied-about-condition-of-cell-phone-i-sent-in-and-did-not-pay-me-oklahoma-cit-899116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
5 phones were sent
AUTHOR: Shane - (United States of America)
SUBMITTED: Thursday, December 13, 2012
I had sent 5 working phones to PB and good a satisfactory price for them.
#2 Consumer Comment
They are commited
AUTHOR: Frank - (United States of America)
SUBMITTED: Saturday, December 08, 2012
I was not able to receive my check even after a week of sending my phones.I had a brief conversation with an employee of the company and he told me that the check will be delivered within 4 days.On 3rd day i received my check.They fulfilled their commitment.
#1 UPDATE Employee
cell phone shipment to PaceButler
AUTHOR: David - (United States of America)
SUBMITTED: Tuesday, October 23, 2012
Hello my name is David with PaceButler Corporation. I recently took over the customer service department. We are trying to improve systems and procedures. I am contacting you in hopes of gaining feedback and to resolve anything I can for you. If you are so inclined I would love the oportunity to speak with you about your experience and help an any way I can. I look forward to the opportunity. I can be reached at (405)755-3131. Thank you.
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