Pacific Youth Skin Care Beauty and Truth Trial offer scam - ad. states you can cancel any time but they denied any record of my transaction! Internet

The ad. offered a trial of their skin cream for $6.98, with free shipping, and I placed my order by phone. I was not informed that by accepting this trial offer I would be enrolled in a monthly subscription. The cream took several weeks to arrive, and after using it I found it does not do any of the things they advertised.

Today I checked my bank statement and found I was charged $94.91 on August 31, and checking futher, another $89.92 was charged on August 1st. I have not received any more supplies of the cream, which I did not order anyway. I went on the Pacific Youth website but there is no contact information or phone number. I tried to fill out the order form for the free trial again to see if there was any small print I had missed, but each time I clicked on it I was sent to another page advertising Erase/ Repair HA by Beauty and Truth. There was a phone number so I called to try to cancel my subscription. The woman I spoke to denied any knowledge of Pacific Youth and said there was no record of my transactions. When I asked more questions she hung up.